ESSENTIAL JOB FUNCTIONS
- Partner with the business units/functions sales and management to develop an implementation project plan and assist in the identification and establishment of an implementation team.
- Ensure that projects and programs that are global are effectively communicated across the company.
- Ensure compliance with all relatedcompany policiesISOguidelines and other regulatory requirements associated with the project.
- Assist in the development of Standard Operating Procedures and train the implementation team and staff on requirements.
- Monitor performance metrics and measurements related to individuals teams processes and projects.
- Utilise effective communication or negotiation skills employing diplomacy and sensitivity to resolve critical or escalated issues affecting the client staff or senior management.
- Conduct post-mortem assessment of project performance/success (both operational and financial).
- Keep abreast of emerging technology changes and innovations through formal or informal study reading business and professional publications networking and participation in professional organisations.
- Other duties as assigned.
PHYSICAL REQUIREMENTS
- Job may require extended sitting or standing use of standard office equipment.
- Talking hearing and using hands to operate computer equipment
- Vision abilities required by this job include close vision and the ability to adjust focus
OTHER SKILLS AND ABILITIES
- Experienced in all areas of transportation logistics and supply chain operations.
- Proficient in project management methodologies with a focus on developing solution-driven strategy plans to achieve goals implementing business requirements analysis and testing processes and identifying timeline constraints and risks.
- Makes clients and their needs a primary focus of ones actions; develops and sustains productive relationships.
- Allocates decision-making authority and/or task responsibilities to others to maximise the organisations and individuals effectiveness.
- Analyses complex problems and develops alternative solutions.
- Demonstrated leadership skills in influencing departments and implementing and managing change.
- Develops and uses collaborative relationships to accomplish work goals; develops individual relationships by listening sharing ideas and appreciating others efforts.
- Maintains stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organisation.
- Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitatethe completion of team goals.
- Advanced proficiency in Microsoft Office internet web-based and job-specific software applications.
- Must be able to read write and speak English fluently.
- Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
- Ability to read analyse and interpret general business periodicals professional journals technical procedures or governmental regulations.
- Ability to write reports business correspondence and procedure manuals.
- Ability to effectively present information and respond to questions from management employees and clients.
EDUCATION AND EXPERIENCE
- High School Diploma or GED
- Bachelors Degree in Business Transportation Logistics Supply Chain Management or related field preferred; or equivalent combination of work experience and completion of the LDP Program.
- Minimum 5 years related experience
- At least 5 years of industry experience preferred.
- Minimum 3 years supervisory or managerial experience required.
CERTIFICATIONS AND LICENSES
- Professional certification may be required in some areas
Required Experience:
Manager