Wholesale Service Representative 12 Month Maternity Cover
Ko wai mtou About us
Kia ora. Were Foodies. You know New World PAKnSAVE and Four Square right Thats us!
With 300 stores and over 24000 Foodies across Te Ika-a-Maui our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned we reflect the communities we serve and we celebrate our people - our taonga every day for being uniquely them.
Were on a mission to create and deliver a customer-driven and competitive wholesale offer. Every step we take is about improving the way we serve our wholesale customers with a focus on long-term partnerships compliance and efficiency.
Te Tranga About the role
As a Wholesale Service Representative youll play a vital role in supporting and growing our wholesale customer base. Youll build relationships manage onboarding and make sure were meeting both our customers needs and our compliance obligations under the Grocery Industry Competition Act. This role can be based remotely and is 12 Month Maternity Cover.
Youll be responsible for:
Managing expressions of interest and onboarding of new wholesale customers
Acting as a key point of contact for customers supporting ordering pricing forecasting and product data
Triaging and resolving supplier participation queries ensuring accurate tracking
Using Salesforce to document customer interactions and support reporting
Preparing monthly compliance reports with key stakeholders
Ng painga - What we offer
Were committed to providing awesome experiences for our people including offering a range of benefits
- This role can be based in Auckland OR Palmerston North
- Flexible working options a day off on your birthday
- Onsite caf with subsidised meals mini mart 5% discount at our retail stores
- Inhouse learning and development programmes and courses flu vaccinations and social network groups (we call them Tribes).
He krero mu About you
Youre someone who thrives in a fast-moving people-focused environment and brings a positive process-driven mindset to your work. You enjoy structure and routine and bring energy and consistency to every task. You bring:
Experience in retail customer service or a stakeholder-facing role
Great planning verbal and written communication skills
Confidence with systems (Salesforce and/or SAP a plus)
Curiosity resilience and a passion for delivering better outcomes
An eye for detail and a mindset of continuous improvement
Experience awesome. Achieve awesome. Be awesomely you.
Were proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour encourage togetherness inspire our people to be their best selves in our Foodies whnau.
We encourage you to apply with all your awesomeness and welcome your diverse background including any disability additional health and mental health needs and/or neurodiversity.
Dont cart around apply now! Applications close Tuesday 28th of August.
Wholesale Service Representative â 12 Month Maternity Cover
