drjobs Delivery Program Head

Delivery Program Head

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1 Vacancy
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Job Location drjobs

Colombo - Sri Lanka

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • 15-20 years of experience in technical program delivery and digital transformation initiatives.
  • The ideal candidate will have a proven track record of working with global clients teams and stakeholders with exposure to US and European clients.
  • This role will be responsible for managing multiple large programs simultaneously ensuring that the portfolios financial performance aligns with business goals.
  • As the primary point of contact for global clients the Account Manager will be responsible for managing customer communication and escalations.
  • Collaboration with Leaders project teams and other internal stakeholders will be essential in delivering customer business outcomes.
  • This role will also be responsible for driving SLAs KPIs and metrics to monitor and improve delivery performance as well as leading governance calls program reviews and issue resolution.
  • The ideal candidate will have experience in stakeholder management at senior levels and will be responsible for leading mentoring and growing a high-performing delivery team.
  • The successful candidate will foster a culture of accountability innovation and customer-centricity.

Employment Type

Full-Time

Company Industry

About Company

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