Were Hiring: Marketing & Customer Support Coordinator
ACE Handyman Services Montclair
Location: Montclair NJ
Part-Time (2025 hrs/week) Remote/Hybrid Potential to Grow into Full-Time
About Us
ACE Handyman Services Montclair is a trusted provider of professional home repair and improvement services. Were known for top-quality craftsmanship reliability and exceptional customer service. Now were looking for a Marketing & Customer Support Coordinator to help expand our reach and strengthen our customer experience.
About the Role
This is a part-time hands-on role blending marketing and light customer support. Youll be helping us grow our brand online generate new leads and engage both residential and commercial customers while also assisting with customer care. More hours may become available as the role grows and this can evolve into a full-time or blended CSR/marketing position.
Key Responsibilities
Create engaging content and marketing materials using tools like Canva
Manage and run social media ads (Facebook Instagram LinkedIn etc.)
Oversee website content and updates; implement SEO strategies to reach more residential clients
Assist with commercial marketing outreach (cold calling emails or other agreed methods)
Capture and post occasional project photos and testimonials (12 times per month)
Provide light customer support follow up with clients gather reviews/testimonials assist with scheduling or inquiries
Track performance metrics analyze data and help improve results
What Were Looking For
13 years of experience in marketing or social media management (home services/local business a plus)
Familiar with Canva WordPress/Wix (or similar) and social media ad platforms
Strong communication skills both written and verbal
Creative and comfortable with photography/video (preferred but not required)
Organized reliable and able to balance marketing and customer support tasks
Local knowledge of Montclair/Essex County a plus!
Why Join Us
Flexible part-time schedule
Remote-friendly with occasional in-person work in Montclair
Growth potential into full-time or blended CSR role
Supportive small team environment where your impact is real
Flexible work from home options available.
The 800 Craftsmen who represent our Brandare the heart and soul of our turn-key white-glove home repair maintenance and improvement are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.