Airline Customer Support Specialist with French and English

Sutherland

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profile Job Location:

Any - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

  • Assist passengers primarily via phone
  • Manage flight bookings changes and cancellations
  • Provide information on flight schedules pricing and services
  • Handle customer queries with empathy and professionalism
  • Use ticketing systems and internal tools effectively

Qualifications :

  • Fluent French (B2 level or higher) and English (B2 level or higher)
  • Excellent communication and problem-solving skills
  • Previous experience with airline reservation software is an advantage
  • Strong attention to detail and customer care orientation
  • Ability to work remotely and independently
  • Flexibility to work on day/late shifts
  • Flexibility to work in a dynamic multicultural environment

Additional Information :

What We Offer:

  • Fully remote position (equipment provided)
  • Long-term contract with stability
  • 21 paid vacation days
  • Health and life insurance
  • Food vouchers & travel allowance
  • Full-time position with flexible shifts: day and late shifts
  • Ongoing training and career growth opportunities
  • Friendly supportive team and employee recognition programs

Remote Work :

Yes


Employment Type :

Full-time

Assist passengers primarily via phoneManage flight bookings changes and cancellationsProvide information on flight schedules pricing and servicesHandle customer queries with empathy and professionalismUse ticketing systems and internal tools effectivelyQualifications : Fluent French (B2 level or hi...
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About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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