Surgical Receptionist
Surgical Receptionist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Regional Hand Center is looking for a Full Time Receptionist!
Regional Hand Center is expanding and seeking a highly organized and friendly individual to join our team as a Surgery Center Receptionist. As a vital member of our surgery center you will be responsible for providing excellent customer service managing patient appointments and ensuring smooth operations at the reception area. The ideal candidate should have exceptional communication skills strong attention to detail and the ability to multitask effectively in a fast-paced environment.
Schedule: Full Time
Shift: weekdays only must be available to work evenings
Reports To: Surgery Manager
DUTIES/ RESPONSIBILITIES
- Greets patients and visitors to the surgery center
- Interacts with team members and other staff in a positive respectful and considerate manner
- Keeps family informed of updates from clinical staff as requested
- Answers surgery center phones and responds to voicemails
- Processes faxes and scans records into the medical record system daily
- Prepares charts by pulling previous records gathering required forms and creating surgery packets
- Assists in entering scheduling data such as demographic information payment type emergency contact and employer information
- Update surgery board as statuses change
- Communicate any changes or missing items with the surgery schedulers
- Contact and follow up with patients to ensure labs diagnostic studies and/or medical clearances have been completed two weeks in advance.
- Handle patient concerns complaints or escalations in a professional manner seeking appropriate solutions or involving management when necessary
- Perform other duties as assigned by management
REQUIRED QUALIFICATIONS
- High school diploma or GED certificate
- Excellent interpersonal and communication skills with the ability to interact effectively with diverse individuals including patients medical staff and external stakeholders
- strong organizational and multitasking skills with exceptional attention to detail
- Willingness to work flexible hours including mornings or weekends depending on the needs of the center
Preferred
- 1 year minimum medical receptionist experience
- Experience with Workers Compensation
- Insurance verification experience
- Bilingual English/Spanish
- Proficiency in using electronic health records (EHR) systems and other relevant software applications
RHC is a California at-will equal opportunity employer.
Employment Type
Part-Time
