Receptionist
Receptionist
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Job Description
City/State
Norfolk VAWork Shift
First (Days)Overview:
Full-Time Days
The Receptionist for the Sentara Brock Cancer Center functions in a multi-disciplinary environment that requires the application of excellent customer service skills to all internal and external customers vendors visitors and patients. Communicates information trains and leads volunteers and students (as applicable by department) and redirects inquiries as appropriate utilizing applicable office equipment and resources. Performs various clerical duties as assigned.
The receptionist has the ability to communicate effectively with individuals of varied backgrounds ages ethnicities education and experience levels. Ability to communicate in a work environment with frequent interruptions. Displays high level of initiative and utilizes independent judgment routinely. Guest Services/Volunteer Services Receptionist monitors volunteers provides applicable information to volunteers to ensure sharing of correct information to visitors confirms supplies are available at desk and checks department schedule to guarantee coverage. Operating Room (OR) Receptionist works to efficiently coordinate all scheduling of procedures provides notifications and changes to appropriate staff and collects necessary demographics to ensure maximum utilization of OR resources while ensuring provider and patient needs are met.
The Receptionist for the Brock Cancer Center is an integral part of the patient/family experience as well as the safety/security plan for the center. The receptionist provides wayfinding assistance wheelchair assistance support to security etc.
Education
HS - High School Grad or Equivalent
Certification/Licensure
No specific certification or licensure requirements
Experience
1 year of administrative experience required
1 year of clerical preferred
1 year of healthcare preferred
Keywords: Receptionist secretary administrative customer service healthcare admin
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Employment Type
Full-Time
