Retail Cash Desk Support
Retail Cash Desk Support
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Salary Not Disclosed
1 Vacancy
Job Description
YOUR PROFILE
- Exhibits an exceptional degree of ingenuity creativity resourcefulness and empathy.
- Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
- Typically requires Diploma in related discipline and or 1- 2 years of working experience.
OUR OFFER
- Strong career support in a international environment
- Great culture and colleagues
- Multifarious benefit program
Do you see a personal challenge in these versatile and responsible tasks Then apply now!
We look forward to receiving your application!
Would you like to become part of the worlds most international company
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Centric Team and become a Certified International Specialist!
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the worlds most international company
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect the better life will be on our planet.
Do you want to make a difference Then come to our Insanely Centric Team and become a Certified International Specialist!
YOUR TASKS
- To manage and deliver customer-focused service to all Retail customers
Generate and send proposal to customers - Perform daily outbound call to customers to follow up on quotations and proposals
- Guide customers on completing the proposal and obtaining relevant documents
- Opening of account for customers
- Onboarding and guiding customers on DHL e-Tools
- Perform follow up calls within SLA to customers that have obtained quotation from CS team
- Compile Retail data and present to Retail Manager
- Liaise with cross functions and partners on training related topics
- Liaise with partners on commercial and operational updates
- Updating Service Points data and operating hours
- Manage and review Google ratings for all Service Points
- Update Google postings when required
- Broadcast communications to Retail Service Points and Partners as directed by Retail Manager
- Undertakes any assignment/special project as determined by the Retail Manager
Qualifications - Internal
YOUR PROFILE
- Exhibits an exceptional degree of ingenuity creativity resourcefulness and empathy.
- Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
- Typically requires Diploma in related discipline and or 1- 2 years of working experience.
OUR OFFER
- Strong career support in a international environment
- Great culture and colleagues
- Multifarious benefit program
Do you see a personal challenge in these versatile and responsible tasks Then apply now!
We look forward to receiving your application!
Employment Type
Full-Time
