Job Summary
- To provide technical support troubleshooting and issue resolution for serial charger production.
- To bridge design certification production and field service teams to ensure product quality reliability and smooth operation throughout the product lifecycle.
Job Scope
- Provide remote and on-site support for charger serial issues.
- Diagnose and provide solution to resolve charger technical issue.
- Work directly with Engineering team Quality team Marketing team Plant Support team Partners to reproduce troubleshoot and escalate issues.
- Document support cases solution and best practices for internal knowledge sharing session. Arrange periodically knowledge sharing session with System team.
- Collaborate with Engineering team to identify recurring issues and propose improvement.
- Responsible for re-certification process. Support C-APM if country specific change of certification requirements including ISIR release.
Qualifications :
- Bachelor or Master degree in mechanical engineering.
- 2 years experience of professional experience in the same area or less that 3 years of experience in related area.
- Knowledge in assembly and manufacturing (Poka Yoke).
- Basic Project management skills.
- Know-how design of plastic and metal stamping and designing tool.
- Basic tooling design.
- Posses knowledge in BOM setup SAP system and GIS system.
- Basic knowledge of certification processes and relevant standard.
- Transfer of technical requirements into a design solution by applying a systematic approach.
- Understanding cause-effect relationships of technical details.
- PC applications: Excel Word PowerPoint.
Remote Work :
No
Employment Type :
Full-time
Job SummaryTo provide technical support troubleshooting and issue resolution for serial charger production.To bridge design certification production and field service teams to ensure product quality reliability and smooth operation throughout the product lifecycle.Job ScopeProvide remote and on-site...
Job Summary
- To provide technical support troubleshooting and issue resolution for serial charger production.
- To bridge design certification production and field service teams to ensure product quality reliability and smooth operation throughout the product lifecycle.
Job Scope
- Provide remote and on-site support for charger serial issues.
- Diagnose and provide solution to resolve charger technical issue.
- Work directly with Engineering team Quality team Marketing team Plant Support team Partners to reproduce troubleshoot and escalate issues.
- Document support cases solution and best practices for internal knowledge sharing session. Arrange periodically knowledge sharing session with System team.
- Collaborate with Engineering team to identify recurring issues and propose improvement.
- Responsible for re-certification process. Support C-APM if country specific change of certification requirements including ISIR release.
Qualifications :
- Bachelor or Master degree in mechanical engineering.
- 2 years experience of professional experience in the same area or less that 3 years of experience in related area.
- Knowledge in assembly and manufacturing (Poka Yoke).
- Basic Project management skills.
- Know-how design of plastic and metal stamping and designing tool.
- Basic tooling design.
- Posses knowledge in BOM setup SAP system and GIS system.
- Basic knowledge of certification processes and relevant standard.
- Transfer of technical requirements into a design solution by applying a systematic approach.
- Understanding cause-effect relationships of technical details.
- PC applications: Excel Word PowerPoint.
Remote Work :
No
Employment Type :
Full-time
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