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About the role:Achieve the timely and efficient delivery of Facility Management services to Clients staffs in Clients Sites and support of their business needs in accordance with the Service Levels and Key Performance Indicators set out this job involves:To deliver high quality prompt and courteous Facility Management services in support of Clients business needs in a safe working Desk ServiceTo greet clients handle telephone call book conference room office managementAssist to monitor the Office Facilities & Critical EnvironmentAssist to report and schedule contractors for preventative maintenance to limit the downtime for all critical to deal with emergency and arrange ad-hoc repairTo follow established escalation procedures and incident reporting proceduresOffice equipment & environment managementAssist FM/FO to ensure all office equipment including photocopiers fax machines paper shedders etc. are in good working order and consumables are replenish timelyAssist FM/FO to ensure a good office environment including arranging office ad-hoc repair monitoring landscaping service and cleaning serviceVendor managementTo assist client/FM to bid the contractors. Meeting with CRES to understand clients needs. Assist to evaluate the contractors service performance. Customer Service / Client RelationshipsTo arrange office soft service. To purchase office consumption (paper stationery and pantry stuff etc.) and deal with printing materials. To report and submit purchase request for client approval purchase from approved supplier and ensure they are delivery on time with accurate quantity. To handle confidential document destruction and document archiving. Keep good communication with DB clients. Coordinate and support Global Souring in related purchasing & services. Ensured Key Operations Procedures are followed to ensure service standards are maintained. Assist for the safe keeping confidential document such as bank license and related documents. Payment/ billing management Assist to receive and verify the monthly statement. Allocate the expenses and prepare reports to client. To assist client/FM to do accrual. To assist update premise pool/general pool allocation key on monthly basis. Assist FM team to seek ways to constantly reduce costs and improve operational standards Keep good communication with landlord and have the monthly meeting with landlord To assist client / FM to do report work including monthly report and KPI review etc. Supervise the receptionist tea-lady Back up receptionist when necessary (during lunch time and leave) Assist client / FM to do restacking or relocation of staff Any other duties assigned by the client / FMSound like you To apply you will have: Over 2 years experience in managing facilities preferredStrong interpersonal skillsBasic English and Mandarin ChineseLocation:
On-site Beijing CHNJob Tags:
Transition ManagementIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
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Required Experience:
IC
Full-Time