Senior Executive, Key Account Management (E-Commerce and Social Commerce)
Senior Executive, Key Account Management (E-Commerce and Social Commerce)
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Job Description
As a Senior Executive Key Account Management you will play a pivotal role in fostering and nurturing strong relationships with our valued e-commerce and social commerce clients at AnyMind Thailand. Your responsibilities will encompass strategic account planning client relationship management and driving business growth. You will work closely with clients to understand their evolving needs identify opportunities for expansion and ensure seamless delivery of our solutions.
What Youll Do
Client Relationship Management:
Build and maintain strong relationships with key accounts acting as the primary point of contact
Proactively address client inquiries concerns and requests
Regularly engage with clients to understand their evolving business needs and objectives
Collaborate with cross-functional teams to ensure seamless delivery of products and services
Account Growth and Retention:
Identify opportunities for account expansion and upselling
Develop and implement strategies to maximize client satisfaction and retention
Analyze account performance metrics and develop action plans to address areas of concern
Proactively mitigate potential risks to client relationships
Strategic Planning:
Collaborate with clients to develop key account strategies aligned with their objectives
Conduct market research and analysis to identify industry trends and opportunities
Develop comprehensive account plans outlining objectives strategies and tactics
Who You Are
- Bachelors degree in Economics Business Administration Marketing or a related field
- At least 3 years of experience in Key Account Management or a related field
- Proven experience in client-facing roles and developing marketing campaigns
- Strong written and verbal communication both English and Thai
- Excellent organizational skills and attention to detail
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Why Youll Love It
- Advanced AI Tools For All Positions!!
- Creative office at Emporium (located at BTS Phrom Phong)
- Work hard play harder office
- Competitive Salary
- Performance Review ( 2 times per year )
- Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
- Annual Paid Leave
- Compassionate Leave
- Health Insurance
- Social Security
- Discount for Fitness Gym at EmQuartier
- Monthly Birthday Celebration
- Monthly Quarterly Annual MVP Awards (prizes up to 8000USD)
- Work in professional and dynamic environment
- Good chance to explore new trends in a digital market
- Opportunity to learn most advanced advertising technology platforms
- No fixed day for promotion - Perform well and get promoted anytime!
Required Experience:
Senior IC
Employment Type
Full Time
