Records Program Administrator
Records Program Administrator
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Job Description
DEPARTMENT OF CHILD SAFETY
The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families caregivers and the community to strengthen families ensure safety and achieve permanency for all Arizonas children through prevention services and support.
Records Program Administrator
OFFICE OF GENERAL COUNSEL
3003 N Central Ave Phoenix AZ 85012
Salary: $37.0192 HRLY/$76999.94 Salary
Grade: 23
Closing Date: September 5 2025
Under the direction of the Program Administrator within General Legal Services (GLS) the Records Program Administrator (Deputy Administrator) manages both directly and indirectly through subordinate managers and provides oversight to the Central Records Coordination Unit (CRCU) and the Distribution Center (DC) which provide administrative unit support work for the agency and specifically the Child Protective Services work.
This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
- Directly and through subordinate managers directs the day to day operations of CRCU and DC ensuring effective coordination among activities and quality work product. Provides services related to compliance of federal and state requirements identifying performance improvement opportunities. Analyzes program data and reports to the administrator trends and statistical importance of complex material collected.
- Assists the Program Administrator with developing and producing recommendations regarding financial statistical and narrative reports for internal and external purposes as related to the administrations functions. Assists with the management of the Administrations budget monitors expenditures and determines best utilization of all resources.
- Provides input into the implementation of the departments programmatic or strategic activities as they relate to the administrations functions. Participates and leads in discussions of innovative program development to include establishing work plans and time lines.
- Assists in developing and implementing departmental procedures. Hires directs trains and evaluates the heads of the various units and other employees reporting to this position.
- Participates and leads in discussions of innovative program development identifying staffing deficiencies and needs requests accommodating resources to maintain program functioning and effectiveness.
- Serves as a member of its Administrations Management Team.
- Other duties as assigned as related to the position.
Knowledge of:
- Departments organizational structure mission goals and objectives
- State and agency policies and procedures related to the various business activities in the administration
- Implementing agency procedures & policy
- Contemporary management and supervision practices and procedures
- Project management
- Personal computers and related software
- Creating and maintaining spreadsheets
- Word processing
- Auditing reviewing and evaluating tools
Skills in:
- Developing and implementing strategic plans
- Project management oversight; and advanced problem solving
- Verbal and written communication interpersonal relationships with department management and staff contractors and other governmental staff motivating and mentoring staff
- Establishing priorities and time management.
Ability to:
- Manage complex projects
- Prioritize tasks
- Analyze complex problems or issues
- Display sound judgment
- Manage multiple tasks of considerable difficulty in an accurate and timely manner;
- Work well under pressure
- Prepare and review complex programmatic reports; and interpret technical documents
- Use excellent judgment
- Interpret statutory and rules issue identification and resolution.
The preferred candidate will have five or more years of managerial experience in one or more of the functions related to the duties of this class. A Masters degree in business or public administration or related field (e.g. social work public policy audit) from an accredited college or university may substitute for one year of the required experience.
Requires the possession of and ability to retain a current valid state-issued drivers license appropriate to the assignment. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed if applicable.
(Arizona Administrative Code Revised 1/29/2020).
Ability to secure and maintain clearance from the DCS Central Registry.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The State of Arizona provides an excellent comprehensive benefits package including:
- Affordable medical dental life and short-term disability insurance plans
- Top-ranked retirement and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at or by email at. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
