Senior Associate, HR Shared Service
Senior Associate, HR Shared Service
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Job Description
Ford Central and Eastern European Sales LLC is looking for an HR Associate (with German) to join us in our People First Team in our Budapest XIII. Vci Greens office.
As an HR Associate you will be responsible for processing HR-related changes in the HR System creating documentation and keeping an eye on employee satisfaction. Our customers can reach out to us via phone chat and the HR Portal so you will be able to use your German and English knowledge.
Responsibilities
Manage the incoming requests chats and phone calls of our requestors in relation to any HR process and support the positive Employee Experience for our customers
Our HR processes cover the whole Employee Lifecycle from the hiring of new employees until leaving the Company this gives opportunity to oversee different areas of HR and partnering with Local HRBPs
Prepare all types of documentation for employees like contracts agreements employment verification letters in a timely manner
Keep our HR database updated regarding all types of company structure changes and employee data as we manage all types of data regarding HR processes
Support our employees and managers to use the self-service option of our HR portal and our new HR system
Support the HR Business Partners and People Leaders with your knowledge to help with the planning and implementation of reorganizational changes within the Company
Being part of the change culture and supporting the organizational changes to better support our goals to produce electric vehicles
Being proactive in handling risks or process gaps that you face and involving the responsible teams to find a solution together
Initiating and leading process improvement projects to release capacity for the incoming new processes
Qualifications
Are we looking for you Yes if.
Shared Services experience is a strong advantage (HR background is a plus but not required)
You are confident in German and English language both verbal and written
You are proactive and have good problem-solving and interpersonal skills
You are paying attention to details and appropriate system inputs - since we are working with personal and payroll-related data
You are a team player - as we dont just say but prove every day that working together with each other makes our days much easier
You are interested in process clarifications system implementations and change management
You may be the right fit for us if youre ready to:
Excel in Support: Your proven ability to navigate and resolve diverse inquiries in a fast-paced shared services or user support environment is a significant asset. While HR-specific knowledge is a plus your knack for delivering an outstanding service is key.
Connect Globally: Youre fluent in both German and English confident in communicating clearly and effectively both verbally and in writing.
Drive Solutions: Youre proactive possess strong problem-solving skills and naturally build positive connections with people.
Master Precision: You have a sharp eye for detail and understand the critical importance of accuracy especially when handling sensitive personal and payroll-related data.
Thrive Collaboratively: You genuinely enjoy working as part of a team contributing to a supportive environment where collective effort leads to shared success.
Embrace Evolution: Youre curious about optimizing processes eager to learn new systems and comfortable contributing to change management initiatives.
What youll love about us:
Being part of a fully supportive collaborative and dynamic team
Working in an environmentally friendly and well-equipped office in the XIII. district of Budapest
Hybrid working model
Learning opportunities in the field of HR and possibilities to explore other countries HR processes and growing in your career by taking on new projects and tasks and developing within the People First Team
Colorful tasks as you will be involved in all HR processes regarding the German employees
Cafeteria Benefits package
As you will join a car sales company you can use your discount for new and used car purchase and you can have the chance to try even the most recent models during test driving days.
Please note that we currently run background checks as part of our recruitment process pending a successful interview.
Required Experience:
Senior IC
Employment Type
Full-Time
