Workday Recruiting Functional Professional & HR Systems Support- Associate

About this role

Team Overview
The HR Technology & Platforms team provides platform solutions to the global HR community for employee lifecycle activities. We partner with HR Platforms Functional Leads and HR Operations to deliver outstanding platform support and strong governance across HR technology processes. We also drive enablement through documentation training and knowledge management.

About the Role

• Inquiry Management (Tier 2 / Level 2): Senior technical support for Workday and other HR systems via ServiceNow - triaging resolving and ensuring SLA compliance.
• Workday Talent Acquisition Configuration: Serve as Functional System Architect for Workdays Recruiting Module (templates processes and integrations) enabling smooth TA operations.

You will collaborate across HR Talent Acquisition and Enterprise Technology in a fastpaced global environment applying strong problemsolving and a governance mindset. Role is primarily aligned to EMEA business hours with occasional crossregion collaboration.

Primary Responsibilities

• Provide Level 2 technical support through ServiceNow; triage complex issues and system enhancement requests to Level 3 Functional Architects and partner on rootcause analysis.
• Act as Functional Architect for Talent Acquisition supporting Workday Recruiting configuration (endtoend Job Application flow TA/overlap HCM processes Workday Docs templates integrations).
• Maintain governance standards for inquiry handling and accurate categorization for reporting/audit.
• Participate in development and testing cycles for Workday Recruiting enhancements and HR platform upgrades following Agile methodology.
• Create and maintain SOPs job aids and knowledge articles for HR and TA processes.
• Contribute to continuous improvement initiatives and service optimization.

Preferred Knowledge Skills & Abilities

• Strong understanding of HR services and processes.
• Handson experience with Workday Recruiting configuration and TA workflows in a global company (or ATS/HRIS configuration with a willingness to learn Workday).
• Familiarity with ServiceNow (or equivalent ticketing) and HR technology troubleshooting.
• Analytical mindset with attention to data integrity and governance.
• Excellent communication skills; comfortable working with global stakeholders.
• Language: Professional fluency in English; Hungarian is a plus.

Qualifications

• Bachelors degree or equivalent experience.
• 24 years in HR Operations or HR Technology support ideally with Workday Recruiting exposure.
• Experience supporting HR systems and managing inquiries via ServiceNow (or equivalent).

Our benefits

To help you stay energized engaged and inspired we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax recharge and be there for the people you care about.

Our hybrid work model

BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock we are all connected by one mission: to help more and more people experience financial well-being. Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive.

For additional information on BlackRock please visit @blackrock Twitter: @blackrock LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age disability race religion sex sexual orientation and other protected characteristics at law.