Senior Product Manager
Senior Product Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Emplifis unified customer engagement platform empowers more than 20000 of the worlds leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing social commerce and care combined with unified analytics and AI Emplifi fuels growth resulting in happy customers increased product sales and improved brand loyalty.
About the Product Team
At Emplifi our mission is to transform how digital marketingespecially on socialis done and how consumers connect with brands in the 21st century.
Our Product team sits at the heart of this mission. We build and evolve a data-driven SaaS platform that helps global enterprises market smarter. By bridging customer needs business goals and technical innovation we break down silos foster collaboration and use insights to guide smart impactful decisions.
About the Role
We are looking for an experienced data-driven Senior Product Manager to lead the future of our Ratings & Reviews (R&R) product line which is a mission-critical capability for brands looking to influence consumer decision-making at the point of purchase. This is more than just a reviews platform. Its where social proof commerce content and AI converge to help consumers buy with confidence and brands drive conversions across their digital shelf.
Youll take ownership of shaping the roadmap vision and execution for a core product used by both global retailers and top consumer brands. Were seeking someone who deeply understands ecommerce consumer decision journeys and the role that authentic user-generated content plays in influencing trust and driving sales.
This position is remote/hybrid from within UK France Germany or Czech Republic.
Why This Role Matters
Todays purchase decisions are driven by real-world opinions. Ratings & Reviews arent just content they are conversion drivers. Syndication sentiment visual reviews authenticity signals and personalization play a pivotal role in modern digital experiences. Youll lead a product that lives at the intersection of ecommerce consumer psychology and performance marketing with the opportunity to directly influence revenue for both our customers and Emplifi.
Were looking for someone who:
- Speaks the language of ecommerce and retail and understands the distinction between retailer and brand-side needs and how each interacts with R&R data.
- Knows what syndication moderation and UGC-driven conversion mean or is eager to dive deep and learn fast.
- Is excited by how AI can transform product discovery help consumers make smarter decisions and enable brands to optimize and scale their digital storefronts.
What Youll Do Here
- Own the vision and roadmap for the Ratings & Reviews product line setting direction based on customer needs market dynamics and company goals.
- Drive product discovery - talking to customers (brands and retailers) observing behavior synthesizing data and identifying unmet needs and opportunities.
- Translate ideas into execution - write clear requirements work with design and engineering and iterate fast to deliver impactful high-quality solutions.
- Be a market expert - understand the competitive landscape and adjacent categories monitor trends in ecommerce and AI and translate them into product strategy.
- Partner cross-functionally - collaborate with Sales Customer Success Marketing and Leadership to position the product for success across the customer lifecycle.
- Measure what matters - define success metrics analyze outcomes and refine based on learnings to ensure continuous improvement and customer value.
What Youll Bring to Us
- 3 years of experience in Product Management ideally in B2B SaaS
- Track record of shipping Youve led products from idea to launch and can walk us through the results you measured.
- High autonomy & maturity Youre ready to own a product stream within your first 90 days defining strategy uncovering new problems and driving delivery without hand-holding.
- Global mindset Comfortable collaborating with colleagues and customers across time zones and cultures.
- Agile native Experienced in iterative releases and data-driven optimisation.
- Technical fluency & AI awareness You can talk architecture with engineers understand how complex distributed systems fit together and spot opportunities to apply the latest AI/ML advances to solve customer problems.
- Fluent persuasive communicator You write present and negotiate confidently in English while actively listening distilling insights persuading stakeholders and selling product value.
- Proactive problem-solver You spot issues rally the right people and deliver solutions. No waiting for task lists.
BONUS POINTS IF YOU CAN BRING
- Experience in the ratings reviews or UGC space (e.g. Bazaarvoice PowerReviews Yotpo or similar).
- Background in working with retail media networks digital shelf analytics or product detail page (PDP) optimization.
- Passion for empowering shoppers with better tools to discover products and helping brands and retailers drive measurable outcomes.
- Deep B2B SaaS exposure Familiarity with enterprise buying cycles and customer workflows is a strong advantage.
What We Offer
- International fast paced and growing environment
- Chance to work with the worlds biggest brands at the CX tech leader
- Agile and open-minded culture with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting edge technologies in an environment that encourages new ideas
- Work in an international environment in our new modern offices in Karln with our big terrace and our own grill
- Multisport card
- Unlimited Personal Time Off Sick days & Community days
- Maternity and Parental Benefit
- Flexible environment with the possibility of home office working
- Theres more as well! Speak with us to find out all details!
At Emplifi we are committed to creating a workplace where everyone is valued respected and empowered to bring their whole selves to work. We welcome applications from individuals of all ages races religions genders sexual orientations gender identities and LGBTQ communities.
Emplifi offers a safe inclusive and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
Required Experience:
Senior IC
Employment Type
Full Time
