Claims Manager
Claims Manager
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Job Description
Description
We are currently seeking a skilled Claims Manager to join MYKglobal solutions a leading company in the transportation industry. As a Claims Manager you will play a crucial role in overseeing and managing the claims process to ensure timely and accurate resolution of transportation-related claims. This position is vital to our company as it directly impacts customer satisfaction cost control and overall operational efficiency. You will be involved in a variety of projects related to claims management risk assessment and process improvement within the transportation sector.
- Role Summary:
- Oversees all aspects of the Claims Department. Manages the Claims staff to ensure that claims are being administered properly within company guidelines. Monitors volume and productivity ensuring that claims processes are executed efficiently. This role is both strategic and tactical in nature and will remain hands-on with the claims processing and assist the team as necessary in the day-to-day operations. The position will work directly with senior management Customers Vendors Attorneys Insurance companies and other stakeholders to help resolve complex claims issues.
- Additional Responsibilities:
- Oversight of daily departmental functions including but not limited to Claims and Damage Prevention
- Planning problem solving and data analysis
- Develop Strategies for process improvements and cost savings
- Ensure department goals are on task to include special projects departmental training etc.
- Ensure internal/external stakeholders are provided with superior and prompt support for routine and complex claims issues
- Guide staff in problematic scenarios that may involve parties and conflicting interests
- Fulfill managerial responsibilities for the team in accordance with the organizations goals policies and applicable laws
- Collaborate closely with personnel in other departments for assistance in the area of claims
- Manage Personal injury claims
Requirements:
- Proven experience in claims management within the transportation industry
- Strong knowledge of transportation regulations and insurance practices
- Excellent negotiation and communication skills
- Required Minimum Years Experience:
- 8 management; 10 function-specific experience as claim adjuster
- Required Minimum Education:
- Bachelors degree is preferred
Employment Type
FULL_TIME
