Portfolio Services and Client Relationship Specialist, Analyst/Associate

The Private Data Service (PDS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business which comprises over 1500 professionals responsible for implementing and supporting our Aladdin clients sales and marketing and ensuring the Aladdin Community maximizes Aladdin products through engagement and education

We are looking for process driven data Analysts with financial and client relationship background to work within the data governance team processing analyzing validating and reviewing financial information submitted to a large provider of risk finance in Luxembourg. Our client enhances the lending capacity of financial intermediaries and stimulates bank lending to SMEs and medium sized enterprises by providing guarantees that encourage financial intermediaries to increase lending volumes. Financial intermediaries are institutions specializing in financial transactions such as banks insurance companies investment banks pension and mutual funds.

The role will require the selected candidates to process analyze and validate periodic investor reports from financial intermediaries. Among other tasks the candidate will review transaction performance by monitoring outstanding amounts defaults triggers and investigate the warnings and escalate these as . The role includes daily communication with financial intermediaries and the client to obtain investor reports and information for a successful processing analyzing and inclusion of transaction data in the clients database.

Key responsibilities:

• Responsibility for driving and delivering client experience and needs through daily interactions.

• Participate enthusiastically in the continuous improvement of our control environment policies and procedures including writing and updating team policies procedures and presentations as necessary.

• Obtain and review quarterly inclusion reports.

• Analyze and monitor monthly/quarterly investor reports data in the Clients in-house system.

• Perform preliminary checks based on monthly/quarterly investor data.

• Check compliance and quality of data provided in the investor reports with contractual terms.

• Send weekly status summary to the Client.

• Draft quarterly risk report.

• Daily communication with internal and external stakeholders to ensure timely delivery analysis and flagging of potential concerns according to the agreement.

• Trouble shoot and support Financial Intermediaries.

• Perform data input activities.

• Assist stakeholders with any ad hoc/project work.

Requirements:

• Bachelors degree in finance economics or equivalent combination of education with 2-4 years of work experience preferably in a multinational environment.

• Customer and data focused with strong client service/relationship and data management experience and a passion for service perfection.

• Comfortable liaising with clients and internal stakeholder at all levels.

• Excellent written and oral communication skills in English. Any additional languages such as: French Spanish German and Italian are an advantage.

• Ambitious proactive problem solver positive can-do attitude and willingness to stretch and grow outside the comfort zone.

• Excellent attention to detail and analytical skills. Ability to prioritize and deliver tasks as promised while maintaining high quality and consistent results.

• Strong planning and organizational skills operating and controlling own priorities to meet deadlines.

• Reliable and trusted teammate with strong integrity and ethics. Driven to be a productive part of a high functioning collaborative team and to work in a high expectation and high impact environment.

• Proficient with Excel and other MS Office application and ability to quickly learn proprietary systems.

• Result-oriented and able to roll up the sleeves to accomplish crucial tasks.