Client Relations Executive
Client Relations Executive
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking an experienced Client Relations Executive to join our team at SoftBank. This executive-level role involves managing and enhancing relationships with key clients ensuring their needs are met and driving business growth through strategic partnership development.
Responsibilities
- Develop and maintain strong relationships with SoftBank's key clients.
- Act as the primary point of contact for client communications and issue resolution.
- Collaborate with internal teams to deliver tailored solutions that meet client objectives.
- Identify opportunities for business expansion and upselling within existing accounts.
- Lead contract negotiations and renewals to maximize client satisfaction and company profitability.
- Monitor client satisfaction metrics and implement improvement strategies.
- Prepare and present regular reports on client status and business development activities to senior management.
Qualifications
- Bachelor’s degree in Business Administration Marketing or related field; MBA preferred.
- Minimum 7 years of experience in client relations account management or business development preferably within the technology or telecommunications sector.
- Proven track record of managing high-value client accounts and driving revenue growth.
- Strong understanding of SoftBank’s business model and industry landscape.
- Excellent negotiation communication and interpersonal skills.
- Ability to work effectively in a fast-paced dynamic environment.
Skills
- Client Relationship Management
- Strategic Planning and Execution
- Negotiation and Contract Management
- Business Development
- Communication and Presentation
- Problem Solving and Conflict Resolution
- Team Leadership and Collaboration
- Market Analysis
Skills
Client Relationship Management, Strategic Planning, Negotiation, Business Development, Communication, Problem Solving, Team Leadership, Market Analysis, LinkedIn Recruiter, Idea Person, Partnerships, Talent Management, Budget Management, Ideas Development, Proposal Writing, Web Content Writing,Conflict Management,Customer Relationship Management (CRM)
Employment Type
Full Time
