Sr Associate Software Engineer SFMC
Sr Associate Software Engineer SFMC
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Job Description
Career Category
Information SystemsJob Description
Join our team at Amgen Capability Center Portugal the #1 company in Best Workplaces (201500 employees category) by the Great Place to Work Institute. With over 400 talented individuals from more than 40 nationalities our Lisbon center thrives at the intersection of innovation excellence and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation supporting our mission To Serve Patients.
Senior Associate Software Engineer SFMC
At Amgen Technology isnt just a support functionits a catalyst for discovery transformation and real-world impact. Here your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters
Live
What you will do
Role Description:
The Senior Associate Software Engineer is responsible for designing developing and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers designers and other engineers to create high-quality scalable software solutions and automating operations monitoring system health and responding to incidents to minimize downtime.
You will be part of a team specifically focusing on Global CRM and Marketing capabilities. Amgen is using fully integrated and best in class technologies having as core architecture & relying on business capabilities enablers such as Veeva CRM Veeva Vault Salesforce Marketing Cloud.
Roles & Responsibilities:
- Configure and maintain the functional objects of SFMC
- Help and support users to how best use SFMC functionality and Journey builder
- Assist in gathering requirements to continuously improve the SFMC platform
- Create and maintain system interface diagrams functional designs and technical specifications
- Collaborate with vendors and information technology to prioritize launch and implement new tools and system enhancements.
- Participate in the Agile development process and DevOps model
- Collaborate with the Platform team and adhere to the deployment and releases management process.
- Develop and execute unit tests integration tests and other testing strategies to ensure the quality of the software
- Identify and resolve software bugs and performance issues
- Work on integrating with other systems and platforms to ensure seamless data flow and functionality
- Provide ongoing support and maintenance for applications ensuring that they operate smoothly and efficiently
- Maintain high standards of code quality implementing code reviews and ensuring comprehensive test coverage
- Perform SFMC administration tasks
Win
What we expect of you
We are all different yet we all use our unique contributions to serve patients. The tech professional we seek is a creative problem-solver and a team player with these qualifications.
Minimum requirements
- Masters degree with 1 -3 years of experience in Computer Science IT or related
- Bachelors degree and 3 to 5 years of Information Systems experience
- 2 years working on Salesforce Marketing Cloud implementations
- Salesforce Marketing Cloud Partner Certification
- Integration experience with Veeva CRM & Salesforce Marketing cloud
- Hands on experience with Salesforce Marketing Cloud
- Experience with Journey Builder experience API skills and SQL
- Experience in SFMC Models (Email Studio Mobile Connect Journey builder Web Studio Automation studio and Contact builder)
- Knowledge on SQL language applied to SFMC
- Hands-on experience with SFMC APIs and integration with external systems
- Understanding and experience with Ampscript and SSJS
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global virtual teams
- High degree of initiative and self-motivation
Preferred requirements
- Applies analytical skills to evaluate and interpret minimally complex situations/problems
- Knowledge in programming frontend languages (HTML and CSS)
- Salesforce & Safe certification are advantageous
- Knowledge of Veeva Platform
- Previous experience in healthcare industry
Thrive
What you can expect of us
As we work to develop treatments that take care of others we also care deeply for our teammates well-being and growth.
Work That Matters Build tech that accelerates scientific breakthroughs and helps patients worldwide.
Modern Tech Stack Cloud-first automation-focused AI-powered.
Global Scale Agile Mindset Collaborate across continents while working in nimble high-impact teams.
Continuous Learning Access to certifications trainings mentorship and career mobility.
Amgen Total Rewards Plan Comprehensive benefits in healthcare finance and well-being.
Flexibility Hybrid work model with time split between our Lisbon office and remote work.
Join us in our mission to serve patients.
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
.Required Experience:
Senior IC
Employment Type
Full-Time
