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Job Description:
Ingram Micro. It is all about the people
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart.
What Youll Do:
You will play a key role in advising our B2B customers in the IT industry. Your responsibilities include:
Consultation and Support:Assist customers with expiring licenses and take ownership of their inquiries regarding product information pricing and vendor specifics.
Contract Management:Manage license renewal agreements for relevant vendors in accordance with internal and external procedures.
Collaboration:Work closely with other sales team members organizations and management to develop optimal solutions for our customers.
Customer Focus: Ensure that customer inquiries are handled promptly and escalated appropriately when necessary.
Youll be a great fit if you have:
Strong knowledge in German - written and verbal at B2- C1 level
Good knowledge of English
Strong organizational skills and problem-solving agility are also required
A customer-driven approach and good customer management skills
As we value our employees we offer:
Competitive salary & Bonus system
Additional health insurance Dental & Optical care Hospital & Pregnancy care
Well-being Program & Multisport card
Food vouchers & Transport Allowance
Referral and baby bonus
Paid holiday days increasing in time
Career growth and development internal and external trainings language courses
Free access to LinkedIn Learning Platform
We are looking forward to receiving your application!
#LI-Hybrid #LI-NB2 #IngramMicroBulgaria
Required Experience:
Unclear Seniority
Full-Time