Business Development Internship
Business Development Internship
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Job Description
Our Company:ISN was established in 2001 and is a global leader in contractor and supplier work closely with a variety of household-name clients in the US Canada Europe Australia Latin America and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.
**This is a non-technical role
The ISN Internship program is an intensive eleven-week program that gives university students a unique opportunity to put the skills they have learned in their undergraduate career into practical application in the workforce. A select group of students will be invited to participate and gain experience in two critical aspects of business: Customer Service and Business Development.
Interns will travel to ISNs headquarters in Dallas Texas and spend one week of the internship participating in our new-hire training program EDGE. Interns will learn about our business model and gain experience on the Customer Service Team during this time. The training program includes classroom and on-the-job training in areas of soft-skill development Customer Service Excellence and ISN products and services. During classroom training interns will participate in group breakout sessions hands-on activities and self-paced assignments. The content will be reviewed with unique follow-up activities and quizzes in preparation for an end-of-training test to verify competency.
They will then be immersed in Client Development teams in Calgary or Toronto where they will be able to closely observe the prospecting and account management side of ISN in Canada and travel to a client meeting. Interns will be assigned projects throughout the program culminating in a research-intensive project. At the close of their internship they will present their findings to the management team gaining valuable experience in speaking in high-pressure situations.
Internship Duration: June 8 - August 21 2026
Professional Opportunities
- Receive a mentor
- Attend a business trip to observe either a client or contractor customer meeting
- Present projects to the entire ISN Supervisor Team
Primary Duties & Responsibilities
- Proactively service and support contractor customers by taking incoming calls chats and emails
- Conduct phone and web-based training on ISNetworld Platform
- Assist contractor customers with account understanding and problem resolution
- Assist with client account management functions including:
- Conducting research for prospective clients
- Mailing letters to prospective clients
- Preparing for meetings with clients
- Following up with newly subscribed contractors
- Research and prepare reports for assigned projects
- Prepare presentations for assigned projects
Knowledge and Skills
- Proficient computer skills in programs including but not limited to Word Excel PowerPoint Teams and Outlook
- Solid verbal and written communication skills
- Attention to detail
- Service-oriented
- Solid analytical and problem-solving ability
- Strong organizational skills and ability to multi-task
- Demonstrated personal initiative and ownership of projects/tasks
- Proficient presentation skills
Employees must be within a commutable distance to their local office and be willing to come into the office for required trainings events team activities and meetings.
ISN is committed to accessibility for persons with disabilities in its workplace and welcomes applications from people with disabilities. If you require accommodation in the course of this application process or have any questions with respect to accessibility matters please contact .
#LI-DNI
Required Experience:
Intern
Employment Type
Intern
