Change Management & Communications Manager
Change Management & Communications Manager
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Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
When youre part of Thermo Fisher Scientific youll do meaningful work and join a team that values performance quality and innovation. As part of a successful growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and chances to create significant contributions to the world.
Position Summary:
The role targets preparing GBS and customers/partners to change to new structures processes and technology. This role will lead organizational change activities often through a series of waves across multiple divisions and functions as part of various projects such as transitions/migrations new system implementations process improvements etc. The position will proactively identify the business changes risks and mitigation activities including internal customer engagement to support change readiness.
This is an important role in ensuring projects or initiatives are implemented efficiently with minimal impact on the business and promoting a positive sustained culture aligned with GBS leadership vision. It is a valuable role to lead the change activities to enable successful change execution.
Key Responsibilities:
- Leading internal and external change plans and activities to support GBS program enablement and the business by driving the successful completion of plans.
- Responsible for communications and change plans people process systems/ enabling technology.
- Delivery of high-quality change communications content enabling customer/partner awareness of the project details and changes throughout the project lifecycle including communications via email presentations newsletters regular updates etc.
- Change impact analysis to ensure all changes are detailed understood and mitigated.
- Change readiness assessment activities to collect feedback about readiness and activities required to support the project launch dates including resolution activities.
- Customer engagement ensuring they are aware and understand the project objectives and required details.
- Leads Change Agent/Champion networks supporting the change efforts.
- Supports training activities to ensure readiness for project launch.
- The completion of all change activities and report out during various forums and toll gate reviews etc.
Minimum Requirements/Qualifications:
- Excellent communication experience verbal written and presentation.
- Experience in delivering high-quality content that communicates complicated changes.
- Proficiency in the English language (verbal and written) other languages a plus.
- Experience in leading change in a multi-geographical environment
- GBS or shared services experience is an advantage.
- Experience understanding and a passion for organizational change.
- Success in building collaborative partner relationships with a wide range of colleagues.
- Ability to operate independently lead through ambiguity and change and capable of balancing multiple projects and timelines simultaneously.
- Ability to handle confidential information in line with confidentiality expectations.
- Bachelors degree preferred.
- Change management practitioner/SME demonstrated success in managing transformational change using a structured framework
- Strong experience in managing change and communication projects in a highly complex geographically dispersed environment
Our Mission is to enable our customers to make the world healthier cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100000 colleagues we share a common set of values - Integrity Intensity Innovation and Involvement - working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example this may include individuals requiring assistance because of hearing vision mobility or cognitive impairments.
Required Experience:
Manager
Employment Type
Full-Time
