Support Associate (English speaking)
Support Associate (English speaking)
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Job Description
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
Are you a team player with great communication skills Do you enjoy working in a dynamic environment If your answer is yes - then read further!
Role background
Wolt is a Finnish technology company and were best known for our food delivery 2017 Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today were a team of8000 people in 25 countries and over500 cities servicing over 29M registered users and have 50 Wolt Market stores across our Wolt markets. As the platform economy is changing the ways consumers connect with restaurants and retailers we are seeing a huge opportunity to be the industry leader with the amazing teams we have built globally.
Were currently looking for both part-time and full-timeEnglish speaking Support Associates to join our team in Budapest Hungary. Were also welcoming students to apply! If you are communicative proactive and have a strong can-do attitude wed love to meet you!
What youll be doing
- Customer Obsessed: At Wolt our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience every time
- Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems bugs or other issues that may arise
- Communication: Fluidly and fluently communicate in Swedishwith our courier partners customers and merchants and adjust your tone to your audience
- Personal Touch: Were not afraid to play up the playfulness in our interactions so creativity is a must!
- Attitude: Take ownership beyond the obvious
- You are fluent in English and able to work in English
- You have the right to work inHungary
- You are located in Budapest as our team members work fully from the office
- You can work 30-40 hours per week
- You are able towork during the weekends; Friday Saturday. and the moment we are especiallyeager to findteam membersavailable to work during ourpeak hoursin theweekends! :)
- You are a fast learner attentive to both small details and the bigger picture
- You have a can-do attitude you like to communicate with people and you are excited to work in a fast-paced environment
If you are excited about working in a high growth environment taking ownership and being part of an extremely high performing team wed love to hear from you!
Kindly attach your CV and a possible language certificate to your application! :)
We will be reviewing applications on an on-going basis so send through your application ASAP.
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Required Experience:
IC
Employment Type
Full Time
