IT Support Specialist

Are you our next internal IT support specialist Passionate about technology and love giving top class service - this is the role for you!

Teamtailor is a leading Employer Branding and Applicant Tracking Software (ATS) SaaS platform used by over 11000 companies and 200000 users worldwide .

Working at Teamtailor means working at a young international and fast-paced tech company that offers an ideal workplace for those who want to have a tangible impact on the growth of an organization and are craving responsibilities. It also means having lots of fun .

Were looking for an IT Support Specialist who loves solving problems enjoys tinkering with hardware and gets excited about automating and improving internal systems. If youre passionate about helping others while keeping systems secure seamless and just plain awesome - we think youll love it here.

At Teamtailor were on a mission to make hiring better. That doesnt just mean building a beautiful product for our customers - it means creating a great workplace for our team too. Thats where you come in

What youll be doing

As our next IT superstar youll be:

• The first line of support for our teammates - helping them with hardware software and anything in between.
• Taking ownership of a few internal IT systems (yep we trust you).
• Running and contributing to internal IT projects that make work better faster and more secure.
• Managing and troubleshooting Macs PCs iPhones and SaaS platforms across the business.
• Supporting videoconferencing setups VOIP tools and managing company phone plans.

Youll also get hands-on with things like:

• IT support ticket management
• SSO & IDP configurations
• MDM platforms
• MFA/2FA rollouts
• License and user provisioning/deprovisioning
• Network troubleshooting

...and so much more. Every day will be different - in the best way possible.

What were looking for

• 24 years of experience in IT support
• Fluent in English - written and spoken
• Strong knowledge of supporting and managing Mac iPhone and PC environments
• Comfortable diving into SaaS platforms and understanding how they work

Bonus points if youve got experience with Google Workspace (our main productivity suite)

Who you are

Youre the kind of person who:

• Loves solving problems and helping others
  
• Is friendly humble and knows how to make tech feel easy
  
• Can prioritize tasks even when things get busy
  
• Stays focused and thorough - details matter
  
• Has a strong security mindset
  
• Enjoys learning and exploring new tech - from AI to automation
  
• Is flexible efficient and always looking to improve
  
• Takes initiative and works independently when needed

Why youll love working with us

• A friendly international and curious team
  
• Freedom to shape your own role and bring your ideas to life
  
• Flexible ways of working (because life happens)
  
• A real chance to make an impact - youll be key to how we work and grow
  
• Oh and we use the tools we build. Its nice when the product you support actually rocks

Ready to join

Awesome. Hit that apply button send us your details and lets chat. Were excited to meet the next friendly face on our IT team!

Teamtailor is committed to building a diverse and inclusive workplace where everyone feels welcome respected and empowered to grow.