Are you ready to take on a high-impact role on a new project where your expertise in contract management directly contributes to the protection of critical nation infrastructure We are looking for a driven and commercially astute Contract Manager to lead the end-to-end management covering a large region.
In this exciting position you will play a key role in ensuring the seamless delivery of essential services that support operational resilience and safeguard critical national assets. You will work in a fast-paced purpose-led environment where your strategic thinking stakeholder engagement and commitment to excellence will make a real difference.
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence integrity guides our conduct empowerment shapes our successes and a sense of community binds us together. We are pioneers in our field and we seek to inspire every person to reach their maximum potential.
Hours: 50 hours/week mon-fri
Contract Management
- Oversee a diverse portfolio of security related activities ensuring consistent delivery against agreed KPIs SLAs and compliance benchmarks.
- Lead contract negotiations renewals and tendering processes.
- Effectively coordinate with internal stakeholders and oversee the management of a workforce exceeding 100 personnel.
- Monitor supplier performance through structured reviews audits and feedback mechanisms driving continuous improvement and accountability.
- Ensure all contracted services comply with relevant legislation industry standards and clients internal governance frameworks.
Security Oversight
- Collaborate with the Head of protective security to ensure contract deliverables support the broader security strategy and risk mitigation plans.
- Enforce the implementation maintenance and enhancement of physical and personnel security measures across critical infrastructure sites.
- Conduct regular site inspections and compliance audits to verify contractor adherence to security protocols and operational standards.
- Support with the development of Security Operations Controllers in alignment with client requirements and operational scope.
Stakeholder Engagement
- Act as a key liaison between internal departments and external stakeholders including regulators and emergency services.
- Provide timely and accurate reports briefings and risk assessments to senior leadership and governance boards.
- Build strong working relationships with stakeholders fostering collaboration and proactive problem-solving.
Project Delivery
- Lead the planning and execution of security upgrade and enhancement projects ensuring delivery on time within budget and to specification.
- Coordinate with technical teams and external vendors to integrate innovative security technologies and systems.
- Manage project risks dependencies and change controls to ensure successful outcomes and minimal disruption to operations.
- Proven experience incontract management within the security industry.
- Strong understanding of manned security services including mobile canine and static security
- Knowledge ofUK security regulationsand risk management frameworks.
- NEBOSH General Certificate(or equivalent) isessential.
- Excellent communication negotiation and stakeholder management skills.
- Amilitary backgroundor experience in a disciplined security environment isadvantageous.
- SIA Licence required.
- Background in high profile security contract management.
- Must be prepared to undertake FREC 3 and EUSR water hygiene training.
- Valid UK Manual Driving Licence Essential
Required Experience:
Manager