Manager of YWCA Davenport & Choices for Living Program
Manager of YWCA Davenport & Choices for Living Program
Posted on :
20-08-2025
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Job Description
Employment Type:Full-Time Contract
Work Hours:35 hours per week Monday to Friday 9:00 am to 5:00 pm
(Some weekends and evenings may be required)
Salary:$83547 to $96805 annually (Level M10) plus comprehensive benefits
Contract Start Date:October 1 2025
Contract End Date:April 1 2027
Location:348 Davenport Road Toronto ON M5R 1K6
Application Deadline:Tuesday September 2 2025
This position has the management responsibility for the overall operation of a 73-bed crisis and emergency shelter for women and gender diverse people over the age of 16 as well as the Choices for Living Program. This includes the development planning marketing and implementation of the programs in accordance with the mission vision and values of YWCA Toronto and the needs of the addition this position is responsible for the indirect oversight of the shelters food services program and front desk staff. This middle management position is responsible for contributing to the overall management of the Association
ABOUT YWCA TORONTO YWCA DAVENPORT
YWCA Davenport provides emergency shelter beds to young women and gender-diverse people (16 24 years of age) and adult women and gender-diverse people (25 and older) and is staffed 24 hours a day. This pet friendly shelter is funded by the City of Toronto and adheres to Toronto Shelter Standards.
Note: This is a 24-hour program that requires flexibility in work hours in order to supervise the team and respond to program needs. Some Evenings and Weekends work may be required.
What We Offer:
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are a YWCA Toronto Employee. For YWCA Toronto employees this position is not secondable
Posting Date: August 19 2025
Work Hours:35 hours per week Monday to Friday 9:00 am to 5:00 pm
(Some weekends and evenings may be required)
Salary:$83547 to $96805 annually (Level M10) plus comprehensive benefits
Contract Start Date:October 1 2025
Contract End Date:April 1 2027
Location:348 Davenport Road Toronto ON M5R 1K6
Application Deadline:Tuesday September 2 2025
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans intersex non-binary agender and/or encourage applications from women and gender diverse people from all races ethnic origins religions abilities and sexual orientations.This position has the management responsibility for the overall operation of a 73-bed crisis and emergency shelter for women and gender diverse people over the age of 16 as well as the Choices for Living Program. This includes the development planning marketing and implementation of the programs in accordance with the mission vision and values of YWCA Toronto and the needs of the addition this position is responsible for the indirect oversight of the shelters food services program and front desk staff. This middle management position is responsible for contributing to the overall management of the Association
ABOUT YWCA TORONTO YWCA DAVENPORT
YWCA Davenport provides emergency shelter beds to young women and gender-diverse people (16 24 years of age) and adult women and gender-diverse people (25 and older) and is staffed 24 hours a day. This pet friendly shelter is funded by the City of Toronto and adheres to Toronto Shelter Standards.
KEY RESPONSIBILITIES
- Prepares and monitors the budgets for Davenport shelter & Choices for Living Program in consultation with the Director of Shelters and Clinical Services and the Director of Finance and Information Technology;
- Initiates and implements in collaboration with the Director of Shelters and Clinical Services and the Director of Philanthropy annual fundraising and marketing plans;
- Ensures the hiring training supervision and regular evaluation of all program staff students and volunteers of both Davenport Shelter & Choices for Living Program in accordance with the Human Resources policies of the Association and in consultation with the Director of Shelters and Clinical Services;
- Ensures the implementation of the Collective Agreement in consultation with the Director of Human Resources and the Director of Shelters and Clinical Services;
- Develops in collaboration with the Senior Manager of Equity Diversity & Inclusion and the Director of Shelters and Clinical Services an annual Access & Equity plan for the programs;
- Ensures the implementation of YWCA Torontos Evaluation Framework in Davenport Shelter and Choices for Living Program. Completes logic models and issues participant surveys as required
- Participates with the Director of Advocacy and Communications on initiatives to make systemic changes in services to women.
- Participates with the Director to develop long and short-term plans for the programs to meet the identified needs of the participants and the overall organizational objectives
- Advanced knowledge of concepts and theories of social work group work and counselling normally acquired through the completion of a graduate degree in Social Work Psychology or Counselling or other relevant discipline (Cases for Equivalency will be considered);
- 5-7 years directly related experience in a shelter environment (or equivalent) providing support to individuals living with experiences of homelessness poverty violence/trauma and concurrent diagnosis;
- Management and supervisory experience required;
- Ability to understand and interpret legislation that includes the Mental Health Act and the Ontario Human Rights Code as well as government policies related to shelter management and accepted group management theory;
- Knowledge of financial and human resource management required;
- Previous work in a diverse unionized environment is an asset;
- Excellent written and oral communication skills are essential;
- Conflict resolution crisis intervention/prevention counselling and coaching skills;
- Demonstrated leadership skills including problem solving organizational and time management skills;
- A thorough knowledge of women and gender diverse peoples services and access and equity issues is required
- Strong knowledge and competency working with diverse groups from an anti-oppressive and trauma informed framework.
- A working knowledge of current computer applications is necessary e.g. Windows 11 Microsoft Office 2010 GP Dynamics accounting software E-mail and Internet and information databases.
Note: This is a 24-hour program that requires flexibility in work hours in order to supervise the team and respond to program needs. Some Evenings and Weekends work may be required.
What We Offer:
- Comprehensive Medical Vision and Dental Coverage
- Life Insurance and Long-Term Disability Benefit
- Registered Pension Plan: Employers contribution of 5.75%
- Time off: Starts with 20 Vacation Days 1.5 Days Per Month Sick Leave 12 Paid Holidays Health Promotional Days and 4 Float Days
- Other Benefits: Child Care Benefits Maternity/Parental Leave Supplementary Employment Benefits Educational/Sabbatical Leave and Financial Assistance for Professional Development
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are a YWCA Toronto Employee. For YWCA Toronto employees this position is not secondable
Posting Date: August 19 2025
YWCA Toronto transforms lives. As the citys largest multi-service womens organization we help women and gender diverse people escape violence move out of poverty and access safe affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
Vaccination Policy: In accordance with YWCA Torontos COVID-19 Vaccination Policy all YWCA Toronto employees students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.
YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races ethnic origins religions abilities and sexual orientations.
YWCA Toronto provides accommodation during all parts of the hiring process upon request to applicants with disabilities. If contacted please advise us if you require any accommodation. While we thank all candidates for their interest only those selected for an interview will be contacted.
YWCA Toronto is a Scent-Sensitive Workplace.
Required Experience:
Manager
Employment Type
Temp
Key Skills
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