Cruise & Vacation Specialist
Cruise & Vacation Specialist
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Job Description
We are seeking a knowledgeable and customer-focused Cruise & Vacation Specialist to join our remote travel this role you will help clients plan book and enjoy unforgettable cruise vacations and leisure travel experiences. If you have a passion for cruises travel expertise and love delivering exceptional service from anywhere this position offers a rewarding opportunity to grow your career remotely.
Key Responsibilities:
Client Consultation: Engage with clients via phone email or video to understand their cruise and vacation preferences budgets and special needs.
Tailored Itinerary Planning: Create customized cruise and vacation packages that include stateroom selection shore excursions transfers and pre/post-cruise accommodations.
Booking Management: Handle all cruise and travel reservations using supplier platforms and booking systems.
Customer Support: Provide ongoing support before during and after travel addressing questions changes and any travel-related issues.
Promote Upgrades & Add-Ons: Recommend cabin upgrades travel insurance dining packages and excursions to enhance client experiences and increase revenue.
Stay Current: Keep informed about cruise lines policies promotions new itineraries and travel advisories.
Recordkeeping: Maintain accurate client records payments and booking confirmations.
Relationship Building: Develop lasting client relationships to encourage repeat bookings and referrals.
Qualifications:
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Experience or strong interest in cruises and leisure travel is preferred.
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Excellent communication and customer service skills.
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Detail-oriented with strong organizational abilities.
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Comfortable working independently in a remote setting.
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Proficient with travel booking systems or eager to learn.
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Passion for travel and delivering memorable client experiences.
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Bilingual skills are a plus but not required.
Perks & Benefits:
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100% remote position with flexible scheduling.
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Access to exclusive cruise discounts and industry perks.
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Comprehensive training and ongoing support.
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Collaborative team environment focused on growth.
Employment Type
Full Time
