Company Overview:
We are partnered with a rapidly growing freight forwarding company in search for a Customer Service Executive (Air Sea and Transportation) based in Singapore
Key Responsibilities:
- Coordinate shipment schedules bookings monitor shipments and prepare documents needed for international shipping that covers air sea and transportation
- Develop and sustan strong relationships with clients understand their needs and provide solutions
- Ensure accurate and timely data entry to track and process orders
- Resolve issues that arises during the shpping process on timely manner
- Prepare quoations based on customer requirements
Qualifications:
- Bachelors degree in Business Administration Marketing or a related field
- At least 2-3 years of experience in a customer service role preferably in logistics or supply chain industries
- Strong negotiation skills and able to work well in diversed environemnts
- Ability to work well under pressure and manage multiple tasks simultaneously
- Proficient in Microsoft Office and customer service software