Product Manager - Analytics
Product Manager - Analytics
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Job Description
About the Role:
Grade Level (for internal use):
10The Team:
S&P Global Market Intelligence is seeking a Product Manager to join our Usage & Reporting Product team. The team is responsible for helping the organization understand how their data or functionality is being used and communicating that usage through clear actionable reporting on the Capital IQ platform. We are a global collaborative team that prioritizes open communication mutual respect and excellence in all we do. Our goal is to provide users clear accurate and actionable insights to enable data-driven decisions across the organization. We facilitate usage tracking & data collection identify usage trends & behavior build & maintain dashboards that give stakeholders real-time visibility into KPIs (e.g. daily active users retention engagement).
The Impact:
As a Product Manager you will be responsible for the core Usage Analytics & Reporting. Youll be responsible for interpreting user interaction data defining and tracking key metrics creating reports and delivering strategic insights based on behavior analytics captured. You will collaborate with product teams commercial & sales teams development teams & leaders. You will act as the liaison between the team and stakeholders end users business and customer. You will help the teams understand & measure usage engagement & identify opportunities & trends by performing data analysis & audits on our delivery platforms presenting your findings and make recommendations.
Whatsin itfor you:
Be at the forefront of product and customer insights
Work with a dynamic data-driven and collaborative team
Opportunity to work with multiple teams across the MI organization
Exposure to our data delivery platforms/feeds and the overall business
Help drive improvement to products product usability and client experience
Responsibilities:
Design interactive and scalable dashboards using Heap & Power BI to visualize key usage metrics customer behaviors and performance KPIs
Perform regular audits of analytics tools (Heap Power BI BI reports etc.) to identify missing or misfired events.
Troubleshoot discrepancies and ensure data accuracy and reliability across events and properties.
Analyse product usage patterns customer journeys funnels and cohorts
Collaborate with product managers marketers and engineers to define KPIs and interpret Heap & Power BI data to support growth and optimization
Build dashboards and automated reports to communicate findings clearly
Translate raw data into actionable insights that influence product features UX improvements and user retention strategies
What Were Looking For:
Required Qualifications:
BA or BS in Engineering Accounting Finance or related field
2-4 years of experience in data analytics preferably with Heap Analytics
Strong understanding of digital analytics tools and web/mobile user behaviour
Proficient in SQL Excel/Google Sheets and data visualization tools (e.g. Tableau Looker Power BI)
Experience with product-led growth metrics and event-based analytics
Ability to translate complex data into clear concise insights and recommendations
Excellent communication and stakeholder management skills
Proven ability to work with and motivate global teams in a diverse and complex organization
Strong presentation skills
Ability to work independently as well as within a team
Knowledge of Agile/Scrum or SAFe process (Experience as a product manager/Scrum Master of a SCRUM team a plus
Preferred Qualifications:
Proficiency with Heap Analytics Google Big Query Power BI & Tableau Desktop.
Knowledge and experience working with semi-structured and/or unstructured data and data repositories used for data mining and innovation analysis
Knowledge of the financial data industry and competitive landscape as well as an understanding of market data delivery platforms messaging services and their relevance
Knowledge and understanding of product quality and data management
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) PDMGDV202.1 - Middle Professional Tier I (EEO Job Group) SWP Priority Ratings - (Strategic Workforce Planning)
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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