Customer Experience Associate
Customer Experience Associate
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$ 38000 - 39520
1 Vacancy
Job Description
Customer Experience Associate
ON-SITE Only in Honolulu HI
Salary range: $38000.00 $39520.00
Join the Conduent Customer Service Team
At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role you can expect the following working conditions:
- Onsite work: Work in our local office receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working for you
Enjoy a positive employee-friendly culture while playing an important role in supporting our clients
- Paid Training
- Paid vacation and sick time
- Medical dental and vision benefits on day one
- 401K and matching
- PerkSpot Employee discount program
- Career Growth Opportunities
- Positive employee friendly culture
- Location: Onsite Honolulu Hawaii
- Full-Time: 7:30 am 5:00 pm Monday Friday (Flexible hours based on coverage needed)
Requirements:
- Must be at least 18 years of age with a high school diploma or GED
- Must be able to type at least 45 wpm on a computer
- Occasionally lift up to 50 pounds
- Must have at least 6 months clerical/customer service experience
- Complete additional duties as assigned
Those successful in this role are:
- Strong skills with Microsoft Office Suite-specifically Outlook Word and Excel
- Ability to multi-task manage time and workload effectively with attention to detail
- Ability to adapt to and incorporate new technologies analyze new situations and apply problem solving skills
About the Role:
As aCustomer Experience Associate you will be supporting our clients customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.
As aCustomer Experience Associate you will:
- Identifying customer needs answering questions or resolving problems
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
- Providing exceptional customer service
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $38000.00 $39520.00.
Required Experience:
IC
Employment Type
Full Time
