Guest Service Agent | HOTEL DU PONT

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profile Job Location:

Wilmington, DE - USA

profile Monthly Salary: Not Disclosed
Posted on: 23 days ago
Vacancies: 1 Vacancy

Job Summary

What Youll Do
Greet and assist guests throughout arrival and departure
Provide information on hotel services and local attractions
Handle guest requests and resolve issues professionally
Process payments verify reservations and maintain accuracy
Coordinate with other departments to ensure smooth service
Promote amenities to enhance the guest stay

Who You Are
Warm polished and passionate about hospitality
Detail-oriented with strong communication skills
Able to multitask in a fast-paced setting
Front desk experience preferred; Opera a plus
Flexible with shifts including weekends and holidays

Why Youre Here
You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT you help create experiences guests remember long after their stay.

If youd like I can update all previous job descriptions to follow the new under-250-character rule for both sections.


Required Experience:

Unclear Seniority

What Youll DoGreet and assist guests throughout arrival and departureProvide information on hotel services and local attractionsHandle guest requests and resolve issues professionallyProcess payments verify reservations and maintain accuracyCoordinate with other departments to ensure smooth serviceP...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Cashiering
  • Food Safety Experience
  • Guest Relations Experience
  • Animal Handling
  • Front Desk
  • Guest Services
  • Phone Etiquette

About Company

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We know hotels. We’re innovators, entrepreneurs, curators, and collaborators. We’re inspired to create and driven to optimize performance.

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