Assistant Manager ââ¬â Case Manager (English Language Support)
Assistant Manager ââ¬â Case Manager (English Language Support)
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1 Vacancy
Job Description
The Responsibilities of the Role:
- To coordinate the resolution of all escalations. Accountable for directly working with the business to assist in all case escalations.
- Identify and execute robust and continuous improvement opportunities within the stakeholders.
- Closely interact with business and provide ad-hoc solutions to their solution needs.
- Require to standby after office hours to manage escalation from other continents and regions.
Skill Requirements:
- Diploma/Degree holder or an equivalent professional qualification preferably in Business Information System IT.
- Minimum 5 years experience in IT & business intelligence or 2 to 5 years.
- Fluency in both written and spoken English.
- Proficient in MS Office and PC applications.
- Good Project Management skills.
- Ability to think strategically.
- Excellent communication.
- Knowledge of computers and relevant software applications.
- Ability to work in a fast moving dynamic work environment.
The Package:
- Attractive Salary (RM7000 RM10000).
- Performance related bonus for confirmed staff.
- Annual Leave 15 days.
- Medical Leave 14 days.
- Medical and hospitalization coverage.
- Working Location: Kuala Lumpur.
Employment Type
Full Time
