Customer Support Specialist (M/F) Irish Market
Customer Support Specialist (M/F) Irish Market
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Job Description
Are you ready to be part of a digital banking revolution Were looking for committed professionals to join an international customer support team in Lisbon.
Youll be the first point of contact for customers helping resolve issues support fraud investigations and guide users with empathy and efficiency all while working in a modern office in Lisbon.
MANDATORY REQUIREMENTS:
-C1/C2 level of English
-Minimum 12 months of experience in Customer Service or Banking Financial Services or Insurance sectors in Ireland
-Availability for rotating shifts Monday to Sunday 24/7
What You ll Bring:
-Excellent communication and problem-solving skills
-Confidence in handling complex or sensitive cases
-Adaptability to different systems and customer needs
-Team spirit empathy and strong decision-making abilities
-Familiarity with tools like Slack and GSuite
What We Offer:
-Private health and dental insurance from day one
-Paid training (12 days)
-Monthly gross salary up to 300 productivity bonus
-Meal allowance on a prepaid card
-Multicultural work environment
-Office located near Oriente station in Lisbon
Employment Type
Full Time
