Principal Partner Success Manager, eero Partner Success

At eero our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the cross-functional team spanning hardware software and manufacturing develops advanced Ethernet switching and gateway products alongside state of the art security features to complement our award-winning mesh WiFi systems. As an Amazon company we combine the best of startup culture with the resources and stability of one of the worlds leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and were looking for you to join us in shaping the future of the connected home.

At eero we pride ourselves on dedication to customers and our enterprise partners. Partner Success Management is responsible for ensuring enterprise partners can onboard efficiently integrate seamlessly and ultimately deploy and scale eero successfully to their customers. Along the way we review partner requests ensure eero teams are aligned on requirements and lead cross-functional efforts to meet external commitments. We help our partners develop their eero deployment strategy manage their purchase and promotion agreements and drive business performance.

Our Principal Partner Success Managers are responsible for our most strategic and complex partnerships.






Key job responsibilities
- What youll do: Set the standard for how we work with external partners interpret their needs and prioritize eero workflows dedicated to partner development. Specifically were looking for the following skillsets:

- Partner Development: Acquire deep knowledge of customers vision products and objectives. Anticipate partner needs and resolve significant pain points. Identify and execute on revenue maximizing opportunities for both the partner and eero.

- Program Management: Own all facets of the partner success process for large complex strategic accounts. Define and coordinate partners program requirements including project management of non-standard partner needs. Coordinate product training and on-boarding of new partners. Accelerate partner deployments by identifying and facilitating program expansion opportunities.

- Workflow Prioritization: Steer eero to focus its partner-related efforts on work that will have the biggest positive impact for partners. Balance customer needs and competing business priorities look for opportunities for efficiency automate repetitive work and design scalable workflows.

- Strategic Guidance: Be a strategic advisor to eeros partners. Earn partners trust and influence their customer-facing technology strategy. Collaborate with cross-functional teams (e.g. Engineering Product Legal Finance) to develop partner strategy and collaboration plans.

- Quantitative Analysis: Create and utilize reporting and analytics data modeling and business case analysis to identify opportunities for partners and ensure their objectives are achieved.
- Minimum of 20% travel to partner facilities and on-site locations.

About the team
Interested in exploring career opportunities with eero Visit our careers page to view all open positions:

- 7 years of developing negotiating and executing business agreements experience
- 7 years of business development partnership management or sourcing new business experience
- Experience developing and executing on GTM strategies that are large in scope

- MBA
- Experience selling to Fortune 1000 or Global 2000 organizations
- Experience as a founder or executive focused on related segments or as a practice leader or business unit owner

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $153900/year in our lowest geographic market up to $254500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.