Project Manager, Learning Experience

At SailPoint the Community and Education team is on a mission to grow identity security skills to meet the increasing demand for talent in the Identity Security industry. Reporting to the Senior Manager of Training & Certification Development the Learning Experience Project Manager will operationalize and lead multiple processes and projects including Quality Assurance cross-functional content development with teams outside of the Community and Education department and localization. We are seeking a results-oriented team player with a continuous improvement mindset who is passionate about building and managing scalable repeatable processes and executing projects on time and within scope.

Key Responsibilities:

Manage all learning experience projects as assigned including setting scope and priorities establishing project goals and tracking KPIs securing resources establishing timelines providing regular project communications to all applicable stakeholders and delivering work based on agreed-upon timelines.

Using established learning experience quality standards develop and execute the Curriculum Development Quality Assurance Review process in collaboration with the Program Manager and Learning Experience Operations and run monthly feedback meetings identifying opportunities to improve curriculum quality.

Establish and implement an intake content development and quality review process for departments outside of Community and Education wishing to share their education products within the SailPoint customer experience ecosystem including branding guidelines templates and best practices.

Manage the education product development process with cross-functional departments securing resources establishing timelines reviewing quality and developing learning experiences as needed.

Build a cost-efficient localization program aligned with priority markets determining how to best utilize available AI localization tools and vendor resources and collaborate closely with global teams to execute and maintain high-quality up-to-date translations.

Adopt a continuous improvement mindset across all projects tracking and analyzing success metrics and using data-driven insights to identify ways to enhance project outcomes and process efficiency.

Required Experience and Qualifications include:

3 years of experience in learning experience or training operations or program management in a corporate or SaaS environment.

Demonstrated ability to build scale and optimize project processes that align with business objectives and drive efficiency.

Strong decision-making and problem-solving skills with the ability to assess business priorities balance competing demands (i.e. budget resources timelines stakeholder needs) and align learning experience projects with strategic goals.

Excellent communication skills with a strong track record of working collaboratively across global teams managing stakeholder needs effectively and influencing without direct authority.

Continuous learning mindset with a drive to self-develop adapt and stay informed on the latest learning experience trends and best practices.

Proficient in using project management and data reporting tools (e.g. MS excel Asana Smartsheet etc.) and learning development authoring tools (e.g. Articulate 360).

Preferred:

Familiarity with curriculum development technologies and tools (i.e. LMS platforms) learning analytics and training impact measurement.

Understanding of UX design principles as they relate to learning experience design and development.

Experience with establishing and scaling quality assurance processes in a training development environment.

Familiarity with content localization best practices and thought leadership.

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge skills experience market conditions and locations as well as reflect SailPoints differing products industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary for US-based employees will be in this range from (min-mid-max USD):

Base salaries for employees based in other locations are competitive for the employees home location.

Benefits Overview

1. Health and wellness coverage: Medical dental and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees spouses and children

5. Flexible spending accounts for health care and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance Critical Illness Accident Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr Suite 100 Austin TX 78726 to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.