Spine Nurse Navigator

Spine Nurse Navigator

Job Summary:

Under the direction of the Director of Inpatient facilitate patients through the entire continuum of care through ongoing clinical evaluation and management in collaboration with the entire patient care team while complying with Hospital policies. Collaborate with the clinical team and post-acute providers to advocate for supervise and support patients through the entire episode of care to promote better outcomes and prevent unnecessary readmissions and complications during the 90-day recovery period. Acts as a liaison between the patients family physicians nursing and ancillary services. Collect program outcome data and evaluate the effectiveness of the Spine Program. Coordinate patient and community education/outreach as well as hospitality and patient satisfaction. Directs and provides professional nursing care for an assigned group of patients across the age continuum while complying with Hospital policies. Utilizes the nursing process of assessment planning implementation and evaluation to direct or provide nursing care. Coordinates and monitors the provision of hospital services by exercising leadership creativity initiative and cooperative problem solving in the areas of Spinal procedures and policy management. Serves as a resource person that develops implements and monitors program initiatives to assure compliance with local state federal and Joint Commission standards.

Provides care and services appropriate to the age and needs of patients served. Provides necessary information and education to the patient for: preoperative intra-operative recovery discharge and post discharge processes. Effectively manages the patients transition from the hospital to other settings. This includes working in conjunction with outpatient Physical Therapy Home Health agencies skilled nursing facilities and Acute Rehab Facilities to ensure patients follow a coordinated plan of care.

Acts in a leadership role with the interdisciplinary healthcare team to coordinate patient and community education and outreach as well as hospitality and patient satisfaction. Promotes and facilitates discharge planning. Identifies and intervenes when necessary to ensure efficient and cost-effective delivery of patient care services. Establishes and promotes collaborative relationships with physicians patients families and additional members of the healthcare team. Educates members of the healthcare team on complete joint replacement spine procedures and readmission rates. Acts as a resource for routine and complex problem solving.

Projects a professional demeanor and appearance while maintaining the confidentiality of patients co-workers and the facility and adhering to the HIPAA policy. Reports in good faith any known or suspected activity that appears to violate laws rules regulations or the Surgery Partners Code of Conduct. Fulfills annual continuing education requirements.

Personal attributes include the ability to be self-directed; demonstrates accountability professionalism and receptiveness to change; seeks guidance direction and assistance when needed. Works under stress and in situations that demand patience stamina endurance and tact while providing impeccable service. Fosters an attitude of teamwork and willingness to assist others and does not refuse to perform other job duties as requested. Sets priorities responds timely to issues which require a decision and ensure desired results are achieved by means of consistent follow through. Non-exempt status.

Qualifications Knowledge & Ability:

• Eligible for employment in the U.S.
• Graduate with BSN degree from an approved school of professional nursing with current and valid licensure with Texas State Board of Nursing.
• Two years of Spine/orthopedic nursing experience highly desired.
• BLS required or obtained within 30 days of hire date.
• Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards.
• Willingness to participate in goal-setting and educational activities for own professional advancement.
• Knowledgeable of practice guidelines within the Texas Nurse Practice Act and professional scope of practice.
• Keeps current on new or up to date on spine/Spoi patient navigator topics and procedures.
• Maintains excellent communication with Physicians facility staff and patients.
• Able to work independently and meet established deadlines.
• Solid working knowledge of Word PowerPoint and Excel programs.
• Able to make sound reasonable decisions.
• Highly organized with the ability to concentrate on many detailed requests despite numerous interruptions.
• Demonstrates accountability professionalism openness receptiveness to change. Displays creativity and innovation.
• Ability to identify and calmly handle inherently stressful situations with tact.
• Excellent communication skills both written and verbal.
• Ability to develop excellent working relationships with consumers and staff.
• Seeks guidance direction and assistance when needed.
• Strong program marketing skills.
• Strong patient advocacy skills.

Demonstration of STSSH Job Behaviors:

• Act with Integrity and Transparency:
  • Collaborate with the intent of creating a unified culture.
  • Be transparent and intentional in your work.
  • Show integrity and be credible.
• Be Accountable:
  • Accountable for our actions and outcomes.
  • Responsible for solving problems together despite the root cause.
  • Follow through and follow up without prompting
• Drive Clinical and Service Excellence:
  • Commit to high quality with a focus on safety.
  • Bring innovative and transformative ideas to impact care for the better.
  • Seek ways to work efficiently with your team.
• Demonstrate Compassion and Kindness
  • Treat people with compassion and kindness.
  • Recognize the ability to make an impact in the life of others big or small.
  • Show active listening modeling compassion and caring.
• Set and Exceed Expectations:
  • Have a focus on exceeding expectations.
  • Encourage intelligent risk-taking.
  • Celebrate successes as well as learn and build upon failures.
• Laugh and Celebrate:
  • Celebrate moments that matter and the value of one another.
  • Laugh and have fun enjoy teams and peers.
  • Pause often to capture milestones and accomplishments to celebrate.

Physical Requirements:

Work is of light demand. Visual and auditory acuity and manual dexterity essential to performing designated duties required. Optimal auditory acuity required. Manual dexterity involving the handling of computers and other equipment is essential to performing assigned duties. Physical conditions are clean neat and well-lit. May be subjected to unpleasant sights and odors stressful situations and hazardous or infectious agents where judgment as to precautions needed to be taken is essential. Climate control and ambient temperature variances may be experienced and required by patient care and needs of the surgical team. Exposure to limited amounts of radiation hazardous chemicals or substances and infectious disease processes are a possibility. Hours of duty may be irregular or unexpectedly extended due to the requirements of the daily schedule.

Physical Demands:

Activity

Occasional

0-33% of shift

Frequent

33-66% of shift

Constant

66-100% of shift

Description of Tasks

Stooping

(bending forward at waist)

X

Standing and stooping while doing patient care.

Sitting

X

Seated at desk table side office work meetings.

Crouching/Squatting

X

Lifting supplies retrieving materials from low file/shelf

Reaching (0 to 90 deg. shoulder flex and or abduction)

X

Reaching for phone faxing filing accessing desk materials equipment patient care

Walking

X - up to 500 ft. /episode

May be required to walk to and from multiple areas

Lifting (knuckle to chest level)

X - up to 15 lbs.

Lifting records office supplies on/off shelving in/out of cabinets

Carrying

X - up to 15 lbs. x 50 ft.

Patient records files office supplies from supply/storage area to work area

Finger Dexterity (repetitive movement of fingers and wrists pinching picking without use of whole arm)

X

Keyboard operation filing sorting papers office equipment operation.

Handling Products chemical or infectious materials

Moving or emptying biohazard materials or chemicals. Handling bodily fluids.

Inhalation breathing smoke fumes dust or vapors

Environmental exposure to smoke gases dust or vapors during procedures

Vibrations movement from hand tools machinery

Using and moving vibrating machines

Visualization requires ability to discriminate colors / shapes

Must be able to distinguish colors and have reasonable depth perception

Grasping with hands

Simple grasping using dominant and non-dominant hand

Hearing Acuity

Ability to hear alarms calls and instructions

Mental and Emotional Requirements:

• Handles multiple priorities
• Independent decision making
• Manages decisions under pressure
• Manages anger/fear/hostility
• Manages stress appropriately
• Works alone effectively
• Works closely with others in distracting environment
• Works effectively with others
• Works with diverse personalities
• Works in fast paced climate

OSHA Exposure Classification:

Job Category I. Direct contact with blood or other body fluids to which standard precautions apply. Personal protective equipment is made available and must be worn.