drjobs Consultant, Risk Execution

Consultant, Risk Execution

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1 Vacancy
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Job Location drjobs

Roodepoort - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

To monitor and evaluate customer interactions through any channel or medium within the relevant Contact Centre for adherence to the Risk Execution frameworks. To gather all monitored information and compile into logical reports and provide analysed feedback to relevant stakeholders with the view to provide trends and insight on how to improve quality and proactively mitigate risks in their environment.


Qualifications :

  • Completed Matric 
  • RE (Regulatory Examination)
  • NQF 5 FAIS Qualification 

Experience

  • 5 years experience in Personal Lines service or sales/retentions experience. Car & Home and Home Owners Insurance.  General Insurance knowledge (Short Term Insurance) 
  • 2 years experience in Quality Assurance
  • 2 years supervisory experience


Additional Information :

Behavioral Competencies

  • Adopting Practical Approaches
  • Articulating Information
  • Checking Things
  • Convincing People
  • Developing Expertise

Technical Competencies

  • Coaching and Mentoring
  • Compliance
  • Evaluating Risk Management Effectiveness
  • Fraud Detection and Management
  • Promote Good Governance Risk & Control


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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