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1 Vacancy
To monitor and evaluate customer interactions through any channel or medium within the relevant Contact Centre for adherence to the Risk Execution frameworks. To gather all monitored information and compile into logical reports and provide analysed feedback to relevant stakeholders with the view to provide trends and insight on how to improve quality and proactively mitigate risks in their environment.
Qualifications :
Experience
Additional Information :
Behavioral Competencies
Technical Competencies
Remote Work :
No
Employment Type :
Full-time
Full-time