Sales Administration Co-ordinator
Sales Administration Co-ordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Lets Write Africas Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
naWe are seeking a young dynamic and detail-oriented Junior Administrator to support our Trade Credit Insurance operations. The ideal candidate will have strong communication and writing skills be confident in engaging with brokers and consultants and possess solid administrative and time management abilities. Proficiency in Excel is essential.Responsibilities:
Receive and review proposal forms to ensure completeness and required supporting documentation.
Capture Domestic Export and Africa proposal applications onto internal systems to generate quotations for brokers consultants and introductory brokers.
Serve as the first point of contact for broker and consultant queries keeping them informed on proposal progress.
Handle incoming calls and provide basic information on credit insurance products and procedures.
Allocate and manage incoming leads from various channels (website calls competitions).
Maintain lead competition records and submit a monthly winner report to the Marketing team.
Distribute quotations and policy documents received from underwriting units to relevant parties (brokers consultants) along with limit annexures.
Ensure all broker nominations are correctly submitted to underwriting teams and the Cregalink team.
Keep accurate records of all received and processed proposals and accepted quotations on a monthly basis.
Maintain a Time Standards Register to monitor turnaround times for underwriting quotations and pricing.
Assist with the onboarding of new brokers and introductory brokers.
Maintain an up-to-date listing of all specialist brokers and relevant contact details.
Ensure service levels and turnaround times are met including a 24-hour SLA for all emails queries and document processing.
Align all actions and behaviours with company culture and values.
Take accountability for the achievement of personal performance objectives.
Qualifications:
Grade 12 / Matric (Required)
Diploma or certificate in Office Administration Business Administration or a related field (Advantageous)
Experience:
12 years of experience in an administrative or support role (insurance or financial services industry preferred)
Experience in dealing with clients or brokers will be an advantage
Skills & Competencies:
Excellent written and verbal communication skills
Confident and professional telephone etiquette
Strong interpersonal skills with the ability to engage with brokers and internal stakeholders
Proficiency in MS Excel and other MS Office applications
Exceptional time management and organizational abilities
Attention to detail and high level of accuracy in data entry
Ability to work well under pressure and meet strict deadlines
A proactive and can-do attitude with a willingness to learn and grow
Behavioural Competencies:
Results-driven and customer-focused
Adaptable and willing to take initiative
Team player who contributes to a positive work environment
Upholds integrity professionalism and confidentiality at all times
Skills
Accounting Action Planning Budget Management Calendar Coordination Computer Literacy Data Analysis Database Reporting Data Compilation Data Interpretations Executing Plans Financial Acumen Management Reporting Numerical Aptitude Oral Communications Report ReviewCompetencies
Directs WorkDrives ResultsEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and AlignsTech SavvyEducation
Closing Date
12 June 2025 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Employment Type
Full-Time
