Debriefing/Dispatching Controller
Debriefing/Dispatching Controller
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Salary Not Disclosed
1 Vacancy
Job Description
Debriefing/Dispatching Controller
Qualifications and Experience
- Grade 12 / Matric
- Experience in Debriefing & Dispatching
Technical Competencies (Knowledge/Systems/Legislation)
- 12 Years experience in a warehouse environment with material handling experience
- Familiar with stores and warehouse operations
- Licence to drive a Forklift truck (warehouse dependent)
- Awareness of Dangerous Goods Handling
Key Performance Areas (KPA) & Activities
1. CHECKING AND VERIFICATION of Dispatched & Debriefed
- Review and check picked stock for accuracy ensuring all products are correct scanned and in good condition before loading for dispatch.
- Receive stock from CDC Factory & Interbranch transfers ensure correct quantity and quality.
- Issue out scrap to Frys Metals.
- Execute daily activities to ensure receiving inspecting packing storing picking and dispatching of quality products.
- Scan prepared products before dispatch or collection.
- Load goods for dispatch ensure correct product & quantity.
- Ensure delivery of materials to customers aligns with company standards.
- Assist with weekly & monthly stock counts.
- Handle all claims and check & charge batteries as per policy and procedure.
- Perform regular voltage checks on inbound and outbound batteries.
- Report & document items not in accordance with predefined standards.
- Complete the debriefing process as per policy and procedure.
- Handle and move stock for relabeling between brands as per policy and procedure.
- Ensure clean and accurate products are loaded.
- Conduct warehouse checks to ensure aging stock is sent out first in line with FIFO principles.
2. CUSTOMER SERVICE
- Support activities required to ensure customer satisfaction for both internal & external stakeholders.
- Carry out work instructions as directed by Supervisor/Manager including:
- Receiving activities
- Cleaning of batteries
- Relabelling as required
- Debriefing reconciling invoices collecting documentation and handling reverse logistics items
- Checking each invoice for date full name and signature
- Maintaining accurate administration records and reconciliations
- Attending to driver or delivery issues that may arise
- Addressing receiving & dispatching matters in a timely manner and reporting to relevant role players
3. COMPLIANCE AND HOUSEKEEPING
- Adhere to all policies and processes that ensure a safe working environment.
- Keep paperwork up to date (Voltage checks picking slips RMB scanned report).
- Operate safely complying with all health safety and environmental requirements.
- Wear all required PPE as per health and safety standards.
- Ensure that lifting and maneuvering of products comply with SOPs.
- Maintain cleanliness and orderliness in work areas for operational efficiency.
- Comply with relevant regulations and procedures.
- Identify and report risks or areas of concern.
- Ensure FIFO stock management and service level maintenance.
- Promote health and safety awareness and address unsafe practices promptly.
- Escalate and move lowvoltage stock for charging.
- Maintain high housekeeping standards within the warehouse.
- Implement and maintain quality control processes to minimize errors and damages.
- Inspect warehouse equipment (e.g. forklifts pallet jacks conveyor systems) and report any deviations to management.
Employment Type
Full Time
