Network Specialist
Minimum Requirements:
- Relevant Qualification (Diplomas and Certification) (NQF 6)
- 3 to 5 years of jobrelated experience.
- Fortinet certifications such as Fortinet NSE 4 or NSE 5 (NSE 7 and NSE 8 are advantageous).
- Certification or proven experience in implementing 2FA solutions.
- Any additional certifications in IT Networking Security or Desktop Support are a plus (e.g. CompTIA Network
- Security Cisco CCNA or Microsoft Certified Desktop Support Technician).
Required Skills and Experience:
- Fortinet Technology Expertise:
- Minimum of 35 years of handson experience with Fortinet solutions (firewalls VPN etc.).
- Strong experience with configuring and deploying FortiClient VPN solutions.
- Experience with twofactor authentication (2FA) implementation preferably with Fortinet tools.
Desktop Support:
- Solid background in desktop support assisting endusers with VPN and securityrelated issues.
- Ability to troubleshoot clientside VPN and 2FA issues.
- IT Networking Knowledge:
o Proficiency in IT networking principles including firewall configurations VPN setup and secure access protocols. - Experience with network diagnostics security auditing and troubleshooting network issues related to VPN
Customer Engagement:
- Excellent communication skills to engage with endusers and stakeholders for training and troubleshooting.
- Ability to explain technical concepts in nontechnical language to ensure user understanding and adoption.
Responsibilities:
- Lead the implementation of 2FA on FortiClient VPN across various user groups.
- Configure and manage Fortinet firewall and VPN policies to support 2FA.
- Provide enduser desktop support during the 2FA rollout troubleshooting and resolving connectivity issues.
- Collaborate with IT networking teams to ensure network readiness and secure integration of 2FA.
- Engage with customers and stakeholders to communicate project status resolve concerns and provide training on
2FA usage. - Document all technical processes configurations and user support procedures to ensure smooth handover postimplementation.
- Assist in monitoring and auditing the security posture after 2FA implementation to ensure continued compliance and
protection.