ServiceNow Consultant
ServiceNow Consultant
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1 Vacancy
Job Description
- Gather requirements and translate them into ServiceNow solutions.
- Support Acceptance Testing and develop training materials.
- Promote ServiceNow best practices.
- Create and maintain documentation (specifications test plans training materials etc.).
- Conduct testing and maintain test environments.
- Engage with end-users to understand requirements and translate them into ServiceNow solutions.
- Participate in ServiceNow configuration and make supervised technical changes in Dev instances.
- Provide guidance and mentoring to colleagues.
- Diagnose and resolve platform issues.
- Stay informed about ServiceNow advancements and promote innovation.
- Collaborate on the configuration and support of our ServiceNow instances.
- ServiceNow certifications e.g. Certified Implementation Specialist (CIS) Certified Application Developer (CAD) and Certified System Administrator (CSA) would be beneficial.
- 3 years of ServiceNow consulting experience with practical expertise in ITSM Pro ITOM (Discovery) HRSD APM (EA) and SPM.
- Proven experience leading large ServiceNow implementations and aligning them with business goals.
- Strong client-facing skills with the ability to communicate technical details to diverse audiences.
- Proficient in efficiently resolving technical issues with minimal disruption.
- Demonstrated ability to mentor technical teams and foster collaboration.
- Familiarity with at least one investment management application preferred (e.g. eFront Intralinks).
- J106935
Employment Type
Full Time
Key Skills
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