Consultant, Risk Execution
Consultant, Risk Execution
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Conduct quality assurance evaluations on all call centre staff. Ensure set standards are maintained and developed. Analyze data and information to provide trend analysis on call audits done. Ensure Risk Regulatory Prudential & Compliance are adhered to at all times. Compile weekly and monthly reports and provide feedback to respective business units.
Qualifications :
- Complete Matric
- RE (Regulatory Examination)
- NQF Level 5 - Higher Certificates or Advanced National
- FAIS Compliant
Experience
- 5 years experience in Sales Call centre experience
- Product Knowledge: Commercial Insurance
- General Insurance knowledge (Corporate and Business Insurance)
- 2 years experience in Quality Assurance
- 2 years supervisory experience
Additional Information :
Behavioural Competencies
- Articulating Information
- Developing Expertise
- Following Procedures
- Interacting with People
- Interpreting Data
Technical Competencies
- Banking Process & Procedures
- Compliance
- Insurance Principles
- Insurance Products & Services
- Product and Services Knowledge
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
