Manager New Business Support
Manager New Business Support
Posted on :
09-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-08-2025
Job Description
Job Req
140750
Closing Date
12 August 2025
Location
Sandton
Leadership Pipeline
Manage Others
Job Purpose
To manage a team of people; systems; functions; processes and stakeholder relationships to ensure that the financial and reputational risk exposure is mitigated and to support the business in achieving the divisions agreed targets.
Job Responsibilities
- Ensure that quality and turnaround standards as defined by service level agreements or legislation are met and exceeded by monitoring and tracking monthly reports and taking mitigating action where necessary.
- Enable team to achieve established targets by planning and monitoring performance identifying obstacles and taking necessary mitigating action.
- Manage staff utilisation systems processes operational and strategic expenses by forecasting and analysing reports and changes to legislation.
- Continually optimise efficiency by facilitating effective productivity project management and innovation.
- Ensure business activities/plans are aligned to the strategic objectives of the division for the next 6-12 months by translating strategic priorities into operational plans and individual objectives for team members.
- Manage and sustain stakeholder satisfaction by meeting service level agreements or legislation and identifying opportunities for improvement.
- Build sustainable stakeholder relationships by identifying and understanding their requirements through collaboration and engagement.
- Provide feedback and information to stakeholders by analysing data and compiling monthly reports.
- Build trusting relationships with subordinates manager and peers by holding regular meetings and feedback sessions ensuring effective staff management and motivation including resource and capacity planning.
- Conduct and implement regular workforce planning by measuring and monitoring volumes and efficiencies and implementing contingencies.
- Ensure appropriate distribution of workload by allocating outcome based tasks in terms of skill sets and requirements.
- Ensure compliance with business continuity plan by conducting regular tests and awareness sessions.
- Ensure regulatory requirements are adhered to by reviewing reports and quality assessments and taking corrective action where necessary.
- Continually align business requirements by ensuring all policies and processes are continually reviewed updated and mapped.
- Manage and contribute to process efficiencies by facilitating regular brainstorming sessions with stakeholders.
- Manage underperformance of stakeholders through continuous monitoring of service delivered in terms of service level agreements.
- Ensure all audit issues are addressed and resolved by enhancing processes and ensuring adherence.
- Ensure quality decisions are made by encouraging the gathering of relevant information facilitating dialogue within the team and driving the a culture of solution rather than problem orientation.
- Manage performance of staff by implementing performance agreements ensuring a clear vision agreeing on goals and objectives providing regular feedback on performance recognising and rewarding achievement and take appropriate corrective action where required.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Post Graduate Diploma: Law Advanced Diplomas/National 1st Degrees
Minimum Experience Level
- 5 years role-relevant experience including 2-3 years experience managing others.
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Financial Accounting Principles
- Governance Risk and Controls
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Strategic planning
Behavioural Competencies
- Aligning Performance for Success
- Decision Making
- Inspiring others
- Guiding Team Success
- Driving for Results
- Planning and Organizing
Please contact the Nedbank Recruiting Team at
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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