Crypto Services Business Support Engineer

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About Your Role

As a Crypto Services Business Support Engineer you will serve as a strategic bridge between Merchant business stakeholders and key management teams and deliver on cryptographic key related services. You will regularly partner with Key Custodians Business and Technology Support personnel to analyze define design test implement and continuously mature automation solutions. You will help facilitate the secure handling of specially controlled data required for the issuance of consumer payment instruments and protection of payment data and processing systems ensuring that key requests align with business goals and meets all Fiserv and industry requirements. This role requires a deep understanding of both business processes and technical cryptographic systems enabling effective communication trouble shooting and solution delivery across multiple merchant supporting platforms.

What youll do:

• Execute initiatives supporting our automation strategy manage operating workflows and progress continuous improvement opportunities
• Collect define and document requirements including security and procedural controls for optimizing operating processes automating requisite system management tasks and integrating with company management security and compliance systems and tools
• Define document and maintain system data configuration standards asset inventory system and event monitoring rules reporting specifications and standard operating procedures
• Consult with business cyber security technology and compliance support teams to evaluate technologies and product capabilities and determine data protection and operating requirements to support service delivery
• Troubleshoot problems recommend new or amended system functionality and capabilities identify operational process gaps and take corrective actions

Experience youll need to have:

• 7 years of experience working in a systems/security analyst engineering and/or technology risk management role
• 4 years of hands-on experience in deploying configuring and managing Public Key Infrastructure (PKI)
• 4 years of experience deploying configuring testing and maintaining global Windows based environments
• 4 years of experience interfacing with and/or maintaining Hardware Security Modules (HSMs)
• Bachelors degree in computer science or a relevant field or an equivalent combination of education work and/or military experience

Experience that would be great to have:

• Demonstrated aptitude to assess engineer implement and mature solutions
• Demonstrated experience identifying improvements initiating corrective actions and delivering results
• A flexible work schedule and periodically assist with off-hours/overnight support activities
• Ability to effectively tailor communications based on technical expertise of audience

How youll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech this role is on-site Monday through Friday
• This role requires flexibility to work overtime that includes weekends and holidays
• This role requires use of a computer and audio equipment

Travel:

• Approximately 10% travel off-site or to other office locations is expected

Sponsorship:

• In order to be considered you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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