Head, Client Experience
Head, Client Experience
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To define and lead an allocated client journey through agile teams as informed by client demand commerciality and regional business priorities in alignment with Digital Transformation and PBB AR objectives.
Qualifications :
- Completed Matric
- Business Commerce Degree
Experience
- 8 10 years Experience with developing banking solutions and processes and associated value chains. Experience in implementing customer centric change programmes. Experience with Customer Experience design methodologies.
Additional Information :
Behavioural Competencies
- Adopting Practical Approaches
- Challenging Ideas
- Convincing People
- Developing Strategies
- Directing People
Technical Competencies
- Coaching and Mentoring
- Financial Acumen
- IT Programme Management
- Performance Management
- Project Maintenance
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
