Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailNot Disclosed
Salary Not Disclosed
1 Vacancy
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
In this role you are responsible to work with Treasury team to understand Store operations best practices and customer priorities. Also to work with Ops leads and customers to design implement and drive Value Generating VG roadmaps.
Responsibilities:
Operations:
Overall responsible for end-to-end VAS process in Corporate and Banner.
Responsible for monthly CPS/KPI performance
Provide support to team members when meeting with the Client/Customer on the resolution
of queries.
Management of all audits and ensuring all required support is sent out timeously
Ensure Internal Controls are being adapted and followed in the process
Performing Quality checks in the process as agreed with ERM team
Preparing monthly performance Dashboard
Review and approve journals as per DoA
Reviewing monthly reconciliations
Preparation of SOPs when required
Transformation:
Identify new projects/Lean/QPA ideas to create efficiency in the team
Supporting team on GB projects
Responsible for Team Mojo Meter
Team Management:
Ensure team is compliant on Amber/Genome/FLM Cockpit
Succession Planning of team members
Performance Management of team
Performing MSS correction and own Ofcon Report
Core Competencies:
Excellent clear and proficient communication with stakeholders at various levels
Sound decision making in evaluating problems
Attention to detail and proactive
Adaptable to a changing work environment
Ability to investigate issues and take necessary resolution action
Deadline driven can work both independently and together as part of a team
Positive attitude and great work ethic
Perform to ethical standards
Serve the customer and must be results driven
Ability to handle multiple tasks
Previous experience in a multinational company would be an advantage;
Works collaboratively in a team and where appropriate across or with different professional groups
Build & Influence Team
Qualifications we seek in you!
Preferred Qualifications
What can we offer
Attractive salary and benefits such as Medical Aid Retirement and risk benefits
Work in a multicultural environment;
Various trainings (technical & soft skills);
Development opportunities in a growing multinational company;
In case Genpact does not respond to your application within 30 days please consider it was not successful for the current recruitment process for this role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Full-Time