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NOC Manager

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1 Vacancy
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Job Location drjobs

Cape Town - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

A client in the analytics and intelligence space is seeking an experienced and technically proficient Control Room Manager (NOC Manager) to lead their Tier 1 Operations Team in a high-availability Operations Center environment. This role is pivotal in maintaining 24/7 system up-time managing incident response and driving continuous performance improvements across all shifts. The ideal candidate is both a hands-on leader and strategic thinker capable of overseeing shift operations resolving escalations (Tier 2) and enforcing operational best practices.


Required Qualifications:
  • 4 years experience in control room IT operations or Security Operations Center (SOC).
  • 12 years in a supervisory or team lead role.
  • Strong knowledge of system monitoring escalation workflows and incident management.
  • Technical understanding of networks servers firewalls and access control.
  • Familiarity with monitoring tools (e.g. Zabbix PRTG and SolarWinds).
  • Strong documentation reporting and analytical skills.

Preferred Certifications:
  • Zabbix Certified Specialist (or equivalent)
  • CompTIA A Network or similar technical certifications
  • Security Operations or Control Room Certification (e.g. PSiRA)

Technical Skills:
  • Proficient with enterprise monitoring tools and system dashboards
  • Strong troubleshooting of LAN/WAN VPN and remote access issues
  • Familiarity with CCTV/NVR systems and integrations
  • Sound understanding of uptime monitoring data integrity and incident protocols
  • Experience with risk assessments and security investigations



Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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