Director of Partnerships
Director of Partnerships
Posted on :
13-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-08-2025
Job Description
ABOUT VICTORY LIVE
Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry managing thousands of sports theater and live music event tickets on behalf of artists promotors teams venues and professional resellers. Victory Lives comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle from ingestion to sales fulfillment.
THE POSITION
As the Director of Partnerships you will lead the successful handoff from business development and oversee the full partner lifecycle from onboarding to ongoing customer success. You will manage the partnerships function and be responsible for all current and future partner relationships. This role requires a mix of technical knowledge strategic vision and strong relationship management skills. The ideal candidate will have experience with API-driven integrations white label solutions and affiliate partnerships ideally within industries such as ticketing travel hospitality or rewards. Your mission will be to foster trust maximize the value of Victory Lives supply and drive mutual growth with every partner.
RESPONSIBILITIES
REQUIREMENTS
Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion creed sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression Veteran status or another other characteristic protected by state local or federal law.
Victory Live is a private equity backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry managing thousands of sports theater and live music event tickets on behalf of artists promotors teams venues and professional resellers. Victory Lives comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle from ingestion to sales fulfillment.
THE POSITION
As the Director of Partnerships you will lead the successful handoff from business development and oversee the full partner lifecycle from onboarding to ongoing customer success. You will manage the partnerships function and be responsible for all current and future partner relationships. This role requires a mix of technical knowledge strategic vision and strong relationship management skills. The ideal candidate will have experience with API-driven integrations white label solutions and affiliate partnerships ideally within industries such as ticketing travel hospitality or rewards. Your mission will be to foster trust maximize the value of Victory Lives supply and drive mutual growth with every partner.
RESPONSIBILITIES
- Partnership Onboarding & Integrations: Lead and manage the onboarding team responsible for new API and white-label partners ensuring seamless integration and technical alignment.
- Customer Success Ownership: Develop and implement a structured customer success framework to maximize partner satisfaction retention and revenue growth. And help partners merchandise all of the value content at Victory Live.
- Relationship Management: Build and maintain strong relationships with key stakeholders at partner organizations fostering collaboration and business growth. Champion the voice of the customer advocating for their needs and priorities across all functions regardless of the success model. Proactively anticipate and address client needs to enhance satisfaction and improve retention.
- Process Optimization: Establish best practices for integration workflows and develop scalable solutions to streamline partner onboarding.
- Cross-Functional Collaboration: Work closely with internal teams including Product Engineering Sales and Marketing to align partnership goals with company objectives.
- Performance Tracking & Reporting: Define key metrics and regularly report on integration success partner performance and customer satisfaction levels.
REQUIREMENTS
- 5 to 7 years of experience in partnerships integrations customer success or a related role within technology distribution companies.
- Proven ability to lead customer success initiatives and drive partner engagement strategies.
- Some technical acumen with experience managing API White-Label and Affiliate onboarding and partnerships
- Familiarity with distribution technology platforms channel management and SaaS solutions.
- Excellent relationship management skills with the ability to influence and collaborate with senior stakeholders.
- Strong problem-solving abilities and a proactive solutions-oriented mindset.
- Experience working in a fast-paced high-growth environment.
- Proficiency in CRM data analytics tools and collaboration software.
Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion creed sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression Veteran status or another other characteristic protected by state local or federal law.
Required Experience:
Senior Manager
Employment Type
Full-Time
Key Skills
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