Associate, Business Manager
Associate, Business Manager
Posted on :
12-08-2025
Employer Active
1 Vacancy
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Job Description
- The assigned individual will be responsible for managing the 24-hour operational Darkstore and will be based on-site. A minimum presence of 6-8 hours at the Darkstore is expected daily with continued virtual coordination with the team beyond on-ground hours.
- Coordinate the end-to-end warehouse processes from inbound management to stock handling storing and order dispatching on a timely basis
- Responsible for steering the warehouse operations to the agreed SLAs and KPIs
- Proactively recommend and implement operational goals objectives and process improvements
- Manage Workplace Safety & Health (WSH) procedures to ensure department compliance with regulations by performing periodic safety & health risk assessment
- Allocate resources to ensure optimal efficiency (scheduling)
- Liaise with the commercial department to actively manage fast and slow-moving lines manage spoilages wastages and shrinkages etc. as well as successful implementation of returns refunds damaged and expired goods
- Ensure periodical stock takes are carried out and noted down accurately. Physical and system stock variation targets are kept within acceptable tolerance limits
- Effectively ensure that the implementation of policies procedures and work standards are met
- Coordinate periodic maintenance of the facilities and escalate any malfunction to the Realty Facility Manager
- Ensure warehouse housekeeping and workplace safety
- Ensure timely dispatch of orders with 100% accuracy.
- Keeping a record of stock expiries and prevent any damaged/expired product from being delivered to the customers.
- Maintain positive relationship with external stakeholders such as neighbours suppliers and foodpanda riders
Qualifications :
- Bachelors from a reputable university
- In depth knowledge of operations and first principles (e.g. supply chain customer service JIT Six Sigma etc.)
- Knowledge of industrys local legislation
- Stakeholder management including with vendor goods delivery teams residential and commercial neighbours and community
- Working knowledge of performance/operation metrics
- Familiar with Warehouse Management Systems as well as demand forecasting and stock replenishment tools
- Excellent knowledge of manpower planning and scheduling including for off days leaves absences and variable demand requirements
- Self-motivated and able to work independently
- Outstanding communication and people skill
Additional Information :
- We work in a flexible but fast-paced environment.
- We start and end with customers to deliver exceptional service.
- We love to innovate prioritize decide and deliver.
- We love what we do and we dont rest until our targets are achieved.. So if youre also someone who is driven until the dream is achieved come join us.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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