Customer Service Coordinator
Customer Service Coordinator
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Job Description
About Us
At NEPEAN; we understand the heart of our success lies in the passion dedication and expertise in our people. With a rich history known to deliver high value solutions to some of the worlds leading mining construction and transport companies; we stand today as a leader within industrial manufacturing solutions across the globe. As we go beyond the ordinary we proudly employ over 1900 employees across 20 countries.
Galserv (part of the NEPEAN Building and Infrastructure portfolio) has provided Hot-Dip Galvanising services in Sydney since 1963 and is currently one of the largest Hot-Dip Galvanisers in Australia and a founding member of the Galvanizers Association of Australia.
Our Opportunity
Galserv are looking for a customer-orientated service coordinator who values quality and will proactively drive internal sales. You will join a business with proven track record of internal career development. This position is a full-time opportunity based in Yagoona NSW.
Your daily duties will include but are not limited to:
Invoicing credits & communicating client job status.
- Qualify project leads by liaising with customers and partnering with our internal/external sales teams.
- Providing product and services information to resolve emerging client problems.
- Provide key internal stakeholders with market analysis included trends competitors activities customer feedback and more.
- Collaborate with Account Managers and the General Manager to support the development of new business.
- Actively contribute to continuous improvement of processes and practices in an evolving business environment.
The RightPerson
This position is ideal for a customer service professional with exposure to or willingness to learn how to operate within an internal sales position. You will also have:
- Degree or diploma in Business/Business Admin highly regarded.
- 3 years previous experience within a customer service position.
- Strong organisational and time management skills with the ability to deal with competing deadlines.
- Ideally some exposure to working within budgets and sales environments.
In return for your energy & enthusiasm you will be trained by our experienced team be part of a great working environment and be opened to enviable career opportunities.
If youre ready for your next challengeplease click on Apply Now and forward through your interest today!
Required Experience:
IC
Employment Type
Full-Time
